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12 Posts

03-21-2020

Germany

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  • Posts: 12
  • Registered: ‎03-21-2020
  • Location: Germany
  • Views: 85
  • Message 1 of 1

Anyone experiencing wake-up issues on X395 (freeze/reset) ?

2020-04-03, 21:51 PM

Hi,

 

it seems some driver gets stuck. Unfortunately the screen stays dark after wakeup and a dump file cannot be written. Reset happens after half a minute or so.

 

It got less after reinstalling the Power Management and Graphics Card driver.

 

 

BR

 

Till


PS: Support suggested reinstalling the OS maybe (the dealer installed Win10 Pro) unfortunately I cannot find any recovery image that supports anything but Win10 Home.

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