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CosmicKira
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Posts: 5
Registered: ‎09-08-2019
Location: US
Views: 131
Message 1 of 5

Are these legitimate Lenovo batteries?

Since the Lenovo has the 0C52862 listed as out of stock, and the support can give me an ETA for restocking, I had to order a battery from Other sources.

 

The top one cam with my laptop, when I bought it used. the bottom on I got on amazon. It matches the image from Encompass.com, but it doesn't match the image on Lenovo's page.

 

If you need the SN's to tell, let me know.

 

Sr Support Specialist
Posts: 9,645
Registered: ‎11-30-2015
Location: PH
Views: 87
Message 2 of 5

Re: Are these legitimate Lenovo batteries?

Hi CosmicKira,

 

Greetings.

 

WIth just labels and appearance may not guarantee if the battery is original.

 

Best way to check it is to call in tech support to verify if the serial number have the one year warranty. You can also chat with them during business hours (EST).

 

I hope this helps answer your query.

 

Regards



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CosmicKira
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Posts: 5
Registered: ‎09-08-2019
Location: US
Views: 79
Message 3 of 5

Re: Are these legitimate Lenovo batteries?

When I follow your chat link, I get the following notice: 

Live Chat

 
Thank you for contacting Lenovo. Unfortunately, Chat support is not available in your country at this time. Please try again later, or you may choose a different channel to contact us.

 

Do you happen to know what hours they are avaaliable for chat in US? 

Community SeniorMod
Community SeniorMod
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Registered: ‎06-06-2011
Location: RU
Views: 73
Message 4 of 5

Re: Are these legitimate Lenovo batteries?

Unfortunately, important symbols on the bar code sticker are painted. However, the rest information on the battery surface looks the same as genuine battery ASM p/n 45n1136 (FRU 45N1738) which is compatible with both T560 and P50s laptops. So, don't worry and use it.



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CosmicKira
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Posts: 5
Registered: ‎09-08-2019
Location: US
Views: 55
Message 5 of 5

Re: Are these legitimate Lenovo batteries?

Well I tried contacting support through chat. I waited in que for over an hour, went from number 17 to number 1, only to be met with the attached screen shot.

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