09-22-2014 10:35 PM
Damnedest thing. Just got my ThinkPad x200s back from Memphis where the main board was swapped out because of a really bad BSOD problem.
Discovered there is no audio, and so I thought I would just uninstall the audio devices via Device Manager, then let the system re-install. As there doesn't seem to be any audio hardware, it is useless to download drivers.
Anyone had this happen before?
09-22-2014 10:53 PM - edited 09-22-2014 10:58 PM
That does sound odd. No startup beeps, either?
Do you have any unknown / yellow-bang items in Device Manager?
Regardless, have you tried to install the audio package available from your driver / support pages anyway?
If the audio components are damaged / electrically invisible, the installer may just complain about no hardware to be found.
09-22-2014 11:03 PM
No yellow-bang items. And no startup beeps! But I think I will try your suggestion of updating drivers anyway. To make matters worse, I frequently use this laptop for DJing at dances!
09-22-2014 11:16 PM
Ok... well that, along with no startup sounds, coupled with no audio device (known or unknown) showing in Device Manager, sure seems to point at hardware.
Since you just got the machine back from a system board replacement at the depot, it makes sense to consider contacting them and having things checked again. Alternatively, if you're comfortable pulling the keyboard and a few other parts, you might take a peek to see if any connectors are loose.
Your hardware manual: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/x200_x200s_x200si_x201_x201i_x201s_hmm_en... will give you an idea of what might be involved in that
09-30-2014 03:11 AM
A support tech at Lenovo logged in remotely and determined it is a hardware problem, but he expressed surprise at the symptoms, since it was just back from depot repair. I noticed that in the list of automated tests they run prior to shipment from the depot there is an audio check. Seems like even th most basic test would catch this.
They would like to re-image the drive, but I am hesitant because once (4-5 years ago?) I shipped it back for repair, but they re-imaged this 64 bit Windows 7 machine with a 32 bit Windows 7 image. I was surprised at how difficult it was for me to determine this. The signs weren't real obvious.
They shipped out a box and I am returning it today. I decided to do that rather than look for a loose connector.
Thanks so much for all your help!
Tad, in Seattle
10-01-2014 08:10 AM