Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: X Series Laptops
All Forum Topics
Options

12 Posts

04-01-2020

Austria

61 Signins

350 Page Views

  • Posts: 12
  • Registered: ‎04-01-2020
  • Location: Austria
  • Views: 350
  • Message 11 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-04-04, 14:02 PM
I have the same issue (Lenovo X1 Extreme Gen2). Still waiting for an update to fix this.
Reply
Options

12 Posts

04-01-2020

Austria

61 Signins

350 Page Views

  • Posts: 12
  • Registered: ‎04-01-2020
  • Location: Austria
  • Views: 350
  • Message 12 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-04-06, 17:49 PM

But until there is a fixed update I am using an older version of the driver.

( 9.0.266.0 <--> https://support.lenovo.com/jp/en/downloads/DS540417 -- works on my X1 Extreme Gen2)

 

Even though there are some software issues with the Spotify-app and a audio-lag here and there, it is at least not blasting my ears away, if I unplug and plug in my amplifier accidentally.

Reply
Options

34 Posts

03-30-2020

Germany

31 Signins

350 Page Views

  • Posts: 34
  • Registered: ‎03-30-2020
  • Location: Germany
  • Views: 350
  • Message 13 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-04-06, 20:23 PM

I have a new X1E Gen 2 and do not see this problem (openSUSE Tumbleweed / KDE Desktop and Pulseaudio)

X1 Extreme Gen.2 running openSUSE Tumbleweed
T520 (Tumbleweed as well) ...and some older ThinkPads
Reply
Options

12 Posts

04-01-2020

Austria

61 Signins

350 Page Views

  • Posts: 12
  • Registered: ‎04-01-2020
  • Location: Austria
  • Views: 350
  • Message 14 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-04-13, 10:56 AM

Still Windows and Vantage keep updating the Synaptics Audio driver to the faulty version and my earphones keep shouting at me with full volume. 

(I know I could turn it off etc.)

 

 

The point is:

 

Can we please have a fix?

Or at least an official statement?

Reply
Options

1 Posts

04-16-2020

United States of America

2 Signins

0 Page Views

  • Posts: 1
  • Registered: ‎04-16-2020
  • Location: United States of America
  • Views: 0
  • Message 15 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-04-16, 8:32 AM

Got the same problem with my P1 Gen2 since last September.

The blasting noise really kills...

 

Can anyone give a solution to this issue in detail? I don't know how to roll back to the old version of the drivers

Reply
Options

12 Posts

04-01-2020

Austria

61 Signins

350 Page Views

  • Posts: 12
  • Registered: ‎04-01-2020
  • Location: Austria
  • Views: 350
  • Message 16 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-04-23, 11:31 AM

The easiest way to "roll back" ist to download and install the driver from here:

 

https://support.lenovo.com/jp/en/downloads/DS540417 

(I alredy mentioned this link in a post above)

 

But it is just  a temporary solution, because the "up to date" driver is still faulty and Windows keeps updating it from time to time.

 

Reply
Options

18 Posts

10-09-2018

United States of America

76 Signins

423 Page Views

  • Posts: 18
  • Registered: ‎10-09-2018
  • Location: United States of America
  • Views: 423
  • Message 17 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-05-01, 19:40 PM

The old one has the mute/unmute problem. At least it's a bit better than blasting out your ears. Donno why they use the Synaptics sound card tho. It's always been Realtek.

Reply
Options

2 Posts

12-06-2019

United States of America

2 Signins

19 Page Views

  • Posts: 2
  • Registered: ‎12-06-2019
  • Location: United States of America
  • Views: 19
  • Message 18 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-05-31, 15:21 PM

I am also the X1 Extreme Gen 2 owner, and I have been experiencing the Exactly Same Problem for months!

 

I installed Synaptics Audio Features Driver 29.0.284.50 and finally the problem is fixed. Burst into tears!

 

https://pcsupport.lenovo.com/jp/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-extreme-gen-2/downloads/driver-list/component?name=Audio 

Reply
Options

57 Posts

12-09-2019

United States of America

297 Signins

3156 Page Views

  • Posts: 57
  • Registered: ‎12-09-2019
  • Location: United States of America
  • Views: 3156
  • Message 19 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-05-31, 16:01 PM

Installing the new update fixed it for me too. Finally, after how long...

Interestingly, the README doesn't mention anything about it; it only says that some security vulnerabilities were addressed.

Reply
Options

2 Posts

06-01-2020

United States of America

1 Signins

10 Page Views

  • Posts: 2
  • Registered: ‎06-01-2020
  • Location: United States of America
  • Views: 10
  • Message 20 of 24

Re:Audio/headphone problems x1 extreme gen 2

2020-06-01, 21:19 PM

Having the same issue here or months. Using a X1 Gen2 bought last year. Ridiculous problem to be fair.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms