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Battery #1 not present internal battery X240

2016-10-15, 23:18 PM

Dears, 

 

I'm facing this issue in my Thinkpad X240 "Battery #1 not present", I've tried many solutions like BIOS/Power manager/Battery device manager update ... but nothing works out. At the power manager interface, I can recognize just the removable battery.

Do you have please any suggestions to activate my internal battery ? 

 

Thank you.

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8360 Posts

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Re: Battery #1 not present internal battery X240

2016-10-16, 0:45 AM

Hi,

 

Did the internal battery show up previously but doesn't now?

 

Does your laptop have an internal battery?  They don't all have one.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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  • Message 3 of 13

Re: Battery #1 not present internal battery X240

2016-10-16, 12:33 PM

Hello ,

 

Thanks for you reply.

 

It's a new laptop. I use it for the first time. Its serial Nr can be detected in Lenovo support plateform.

 

Yes, normally the laptop has an internal battery, as in device manager I can see 2 lines of "Microsoft ACPI-Compliant Control Method Battery", I'm wondering if it's enough to deduce that we have two batteries.

 

Do you have any idea ?

 

 

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Re: Battery #1 not present internal battery X240

2016-10-16, 13:55 PM

What is the laptop's MT-M? (like 20AL008GUS as an example)

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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  • Message 5 of 13

Re: Battery #1 not present internal battery X240

2016-10-16, 14:39 PM

The product is : 20AM....

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  • Message 6 of 13

Re: Battery #1 not present internal battery X240

2016-10-16, 14:42 PM

The full MT-M is necessary to determine the original specification.  20AM includes models with and without an internal battery.

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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  • Message 7 of 13

Re: Battery #1 not present internal battery X240

2016-10-16, 14:52 PM

From where can I check the technical details relative to it ?

 

Thank you.

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Re: Battery #1 not present internal battery X240

2016-10-16, 15:30 PM

A Google search on the full MT-M may reveal something.  You can also check the PSREF page:  http://psref.lenovo.com/http://psref.lenovo.com/Product/Withdraw/ThinkPad_X240

 

Z.


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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  • Message 9 of 13

Re: Battery #1 not present internal battery X240

2016-10-16, 22:22 PM

I cannot find the full MTM code in the list !!

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Re: Battery #1 not present internal battery X240

2016-10-16, 22:28 PM

the file contains details till 2014, and the laptop discussed has been produced on after this date.

 

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