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Boiler7
Paper Tape
Posts: 2
Registered: ‎04-21-2017
Location: US
Views: 822
Message 1 of 3

Battery problem with Thinkpad X1 carbon 5th gen

I just bought a Thinkpad X1 carbon 5th gen from lenovo outlet, but I have  problem with the battery, The battery can only last for two minutes if the charger is unplugged!!!! This is totally unacceptable, as the it is said that the laptop can last for 15.5 hours!!! Hope someone can give me some advice. Cat SadCat SadCat Sad

 

 

Community SeniorMod
Community SeniorMod
Posts: 9,347
Registered: ‎01-01-2010
Location: US
Views: 790
Message 2 of 3

Re: Battery problem with Thinkpad X1 carbon 5th gen

Have you charged the battery?


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
Boiler7
Paper Tape
Posts: 2
Registered: ‎04-21-2017
Location: US
Views: 729
Message 3 of 3

Re: Battery problem with Thinkpad X1 carbon 5th gen

Yes, definitely. The picture is the information from Lenovo setting. The remaining capacity and full charge capacity is only 0.01Wh, while the design capacity is 57Wh. It is ridiculous!!! 

 

screenshot_20170528_121901.png

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