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Former Administrator
Posts: 8,592
Registered: ‎11-19-2007
Location: US
Views: 21,908
Message 1 of 11

Battery recall notice - X100e, X120e, X200, X201, X201s series models

All,

 

If you have a ThinkPad X100e, X120e, X200, X201 or X201s model, please review this battery recall announcement on our support site.  This page contains information on affected battery models, includes an automated test that will determine if your particular battery is affected and can order the replacement for you.  

 

http://support.lenovo.com/en_US/detail.page?DocID=HF004122

 

Best regards,

 

Mark

moneytoo
Fanfold Paper
Posts: 10
Registered: ‎03-31-2014
Location: Czech Republic
Views: 21,748
Message 2 of 11

Re: Battery recall notice - X100e, X120e, X200, X201, X201s series models

I have X201 with battery 42T4834 (10/2010). Lenovo automated system reports that my battery is not affected but I got here because of articles on various popular sites like http://www.zdnet.com/lenovo-begins-global-recall-for-fire-hazard-thinkpad-batteries-7000027836/ or http://www.tomshardware.com/news/lenovo-battery-recall-models,26412.html reporting 42T4834 as affected. Is my battery really safe?

Retired SuperMod
Retired SuperMod
Posts: 9,293
Registered: ‎11-27-2007
Location: SK
Views: 21,725
Message 3 of 11

Re: Battery recall notice - X100e, X120e, X200, X201, X201s series models

Hi moneytoo, welcome to the forums,

 

the part number is used to identify the batteries which need to be and should be checked using one of the methods described in the bulletin. It does not mean that all batteries with the listed part numbers will require recalling / replacing.  Please also see the following post which has some more information about the part numbers;

 

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Battery-recall-notice-select-T410-T510-and-...

Andy  

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Milehighman
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Posts: 1
Registered: ‎03-31-2014
Location: Us
Views: 21,705
Message 4 of 11

Re: Battery recall notice - X100e, X120e, X200, X201, X201s series models

What about batteries not on the list? 2 weeks ago I received an odd battery error on my X120e as I unplugged it to go downstairs and print something. Print was successful, but about 20 minutes later the laptop simply shut down and now will not turn back on. No sounds, nothing. It was quite hot during this time, but I must say I'd gotten used to it and didn't think much of it. I've done every troubleshooting tip I can find (different power cords, remove battery, hold power button, etc). No dice.

I obviously cannot run the automated battery diagnostic and the recall does not cover my battery. However, I am suspicious that my problem is related. My guess is the battery fried my motherboard.

At a minimum I'd like for lenovo to be aware they may not have extended the recall range. As for me, I will have to get a new - and different - laptop. No more lenovo for me, unfortunately.
Former Administrator
Posts: 8,592
Registered: ‎11-19-2007
Location: US
Views: 21,670
Message 5 of 11

Re: Battery recall notice - X100e, X120e, X200, X201, X201s series models

Milehighman,

 

The recall was to address a specific issue.   Generally, batteries can fail for a variety of reasons and would be covered within their normal warranty / system warranty.

 

Your case sounds a bit odd, and probably worth having a look at on its own merit.

 

Please send me a PM with your contact details, name, shipping address, best phone to reach you and the type and serial on the bottom of your system.

 

Thanks

 

Mark

hasanmahmud
Paper Tape
Posts: 1
Registered: ‎05-18-2014
Location: Bangladesh
Views: 20,927
Message 6 of 11

Re: Battery recall notice - X100e, X120e, X200, X201, X201s series models

I am start using Thinkpad from 2005 with T43 . Still i am big fan of thinkpad. Now i am using x201. I bought this from US. Around 1st May i found my battery drained super faster than before, within three days my battery is totally dead. Now i am used this only with the power adapter.
I was happy that maybe i got the battery recall service. But they searched into the database and said to me that i am not illigiable for the recall service. Man Sad
Its totally expected for me that battery dead within 3 days noticed. Its hard to use my lenovo in these days.

Retired SuperMod
Retired SuperMod
Posts: 9,293
Registered: ‎11-27-2007
Location: SK
Views: 19,201
Message 7 of 11
Moved:

Re: Battery recall notice - X100e, X120e, X200, X201, X201s series models

fardinamin
What's DOS?
Posts: 1
Registered: ‎04-07-2015
Location: IRAN
Views: 12,555
Message 8 of 11

Battery replacement program

Dear Sir,

I have a Lenovox201 laptop and my Battery is eligible for replacement. I live in IRAN and my country wasn't listed in your replacement form. how can you help me replace my battery.

Thank you in advance

Fardin Amin Rezaee

vmaniqui
Paper Tape
Posts: 1
Registered: ‎06-07-2015
Location: usa
Views: 11,402
Message 9 of 11

Re: Battery recall notice - X100e, X120e, X200, X201, X201s series models

hi mark,

 

i too, have issue with my x201 battery. i tried using your auto generated system and your manual but couldn't get it to work. i would really appreciate it if you can help me or send me a new battery. is there anyway i can message you as i am a new forum user and couldn't seem to send a message to you yet. if it will help, i can send you my x201 battery. appreciate your help.

 

thanks,

vic

eentdn13
Fanfold Paper
Posts: 4
Registered: ‎05-02-2017
Location: US
Views: 3,992
Message 10 of 11

Re: Battery recall notice - X100e, X120e, X200, X201, X201s series models

Does Lenovo still taking care their battery replacement program?

 

I have an order that I submitted about a week ago, and didn't hear anything back from Lenovo. I emailed them twice to battery@lenovo.com, but I got not response either.

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