03-02-2019 10:31 AM - edited 03-02-2019 11:20 AM
I have a brand new X1 Extreme which I use plugged in most to the time. I've therefore decide to limit the charge threshold. Following Lenovo's advice I'm trying to do a battery reset but it's been stuck on step 1 for over 12 hours. The battery is fully charged but it's not discharging.