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5 Posts

04-10-2019

CA

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Bios 1.21 & Windows error code 10

2019-05-10, 0:33 AM

Item A) Upgraded BIOS to 1.19 & error code '10' showing in Device Manager. Upgraded to 1.21 & same thing happens again. All tests show normal results on hardware. Tried removal & roll-back on the drivers, re-installed them, yet same error code. Machine runs perfectly. Just this one little glitch problem. Anyone know what to do? Would be grateful for any suggestions!

 

Item B) Link for download yields 'The document you have requested is not available. You may have entered an incorrect URL or login with authorized credentials (for Lenovo Field Servicers and/or Call Center Agents only) to view the page' ; regarding ME hardware:

https://pcsupport.lenovo.com/ddownloads/DS506357

Not 100% certain that this issue is resolved; anyone know what happened?

 

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456 Posts

08-02-2018

PH

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Re: Bios 1.21 & Windows error code 10

2019-05-11, 0:33 AM

Hi bobNOTurUNCLE!

 

Welcome to the community forums.

 

Could you send us a screenshot of the error code from the General tab of the part that is getting an error code 10 for us to check? Also send us a screenshot of the Hardware ID of the that is under the Details tab. You can check the photo attached as an example.

 

Regards,



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1 Posts

06-15-2019

BH

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Re: Bios 1.21 & Windows error code 10

2019-06-15, 7:09 AM

Hi,

 

I have a Lenovo YOGA 52014IKB, product number 80X8 running bios 4QCN49WWV2.13.

I have the same issue with the biometric senzor. after updating the windos last year no more working.

Please see attached the photos.

I tryied to update the drivers but without success.

 

Moderator edit by bananaman: Masked serial number to prevent mischief.

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