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Posts: 5
Registered: ‎04-09-2019
Location: CA
Views: 364
Message 1 of 3

Bios 1.21 & Windows error code 10

Item A) Upgraded BIOS to 1.19 & error code '10' showing in Device Manager. Upgraded to 1.21 & same thing happens again. All tests show normal results on hardware. Tried removal & roll-back on the drivers, re-installed them, yet same error code. Machine runs perfectly. Just this one little glitch problem. Anyone know what to do? Would be grateful for any suggestions!


Item B) Link for download yields 'The document you have requested is not available. You may have entered an incorrect URL or login with authorized credentials (for Lenovo Field Servicers and/or Call Center Agents only) to view the page' ; regarding ME hardware:

Not 100% certain that this issue is resolved; anyone know what happened?


Social Support Agent
Social Support Agent
Posts: 440
Registered: ‎08-01-2018
Location: PH
Views: 293
Message 2 of 3

Re: Bios 1.21 & Windows error code 10



Welcome to the community forums.


Could you send us a screenshot of the error code from the General tab of the part that is getting an error code 10 for us to check? Also send us a screenshot of the Hardware ID of the that is under the Details tab. You can check the photo attached as an example.




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What's DOS?
Posts: 1
Registered: ‎06-14-2019
Location: BH
Views: 125
Message 3 of 3

Re: Bios 1.21 & Windows error code 10



I have a Lenovo YOGA 52014IKB, product number 80X8 running bios 4QCN49WWV2.13.

I have the same issue with the biometric senzor. after updating the windos last year no more working.

Please see attached the photos.

I tryied to update the drivers but without success.


Moderator edit by bananaman: Masked serial number to prevent mischief.

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