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Bios or boot manager options missing during start up on X1 Carbon 6th Gen 2018

2019-04-15, 7:27 AM

When start up, my device no longer shows options such as 'press enter to enter bios set up' , and no longer responds when I press f1, f2, f12 etc repeatedly.  

 

Instead, it keeps running to open the windows log in page. 

 

It did work fine but changed over night. 

 

Any ways i could restore that? Thanks! 

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Re: Bios or boot manager options missing during start up on X1 Carbon 6th Gen 2018

2019-04-15, 14:56 PM

That usually means that fast startup is enabled, and you are powering on after a "normal" windows shutdown - that's more like hibernation.  Why it would change overnight is a puzzle.

 

Do you see the "enter" option, or does F12/F11/F?? work, on a restart?  How about if you do a SHIFT + shut down, then power on?  If that/those work, it's "normal".  If it's undesired, turn off fast startup.

 

Z.

 


The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.


The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog

 

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14 Posts

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Re: Bios or boot manager options missing during start up on X1 Carbon 6th Gen 2018

2019-04-17, 2:59 AM

@zoltanthegypsy, thanks!

 

the options didn't appear, and keys were unresponsive.

 

However, resetting the power options (via a slightly different interface and path) to default seems to do the trick for a run, and the second time the 'enter' for bios message only appears after restarting again when the first start up loads the windows log in page.

 

Feeling strange, I have tried resetting the device to factory setting via lenovo recovery media, but cancelled it half way as I had to move but this gets me stuck for almost 2hours (still does at the time I am typing this) 

 

Wanted to attach some snapshots but unable to atm. Will do when able. 

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14 Posts

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Re: Bios or boot manager options missing during start up on X1 Carbon 6th Gen 2018

2019-04-17, 4:47 AM

Here's the snapshots, for better clarity:

https://ibb.co/f0D0h7K
https://ibb.co/dc41FF8

 

The recovery process has been static entirely for the past 3 hours. 

 

Will it be OK if I just cut it completely by shutting off? 

 

Further queries, at this stage:

1) is the device susceptible to external interference via WiFi, radio signals etc? 

 

2)is there a way to quickly address it? I have been rendered almost completely immobile because of this 

 

Thanks! 

 

Thanks in advance! 

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Re: Bios or boot manager options missing during start up on X1 Carbon 6th Gen 2018

2019-04-17, 5:01 AM
 

Andy

 

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Re: Bios or boot manager options missing during start up on X1 Carbon 6th Gen 2018

2019-04-17, 5:13 AM
 

Andy

 

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Lenovo eServices

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Re: Bios or boot manager options missing during start up on X1 Carbon 6th Gen 2018

2019-04-17, 5:14 AM
 

Andy

 

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Lenovo eServices

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  • Message 8 of 8

Re: Bios or boot manager options missing during start up on X1 Carbon 6th Gen 2018

2019-04-17, 5:19 AM
 

Andy

 

English Community Administrator
Lenovo eServices

Please remember to come back and mark the post that you feel answered your question as the solution. 
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