08-15-2015 04:56 AM
Solved! Go to Solution.
08-15-2015 10:25 AM
Good day and welcome to the community.
Sorry you're having difficulty.
You didn't mention which generation of Carbon you have, but you might try pressing the emergency reset button in the tiny hole on the bottom of the machine. Please see the links below for model-specific info.
1st gen, page 6 of: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/x1carbon_ug_en.pdf
2nd gen, page 7 of: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/x1_carbon_ug_en.pdf
3rd gen, page 7 of: https://download.lenovo.com/pccbbs/mobiles_pdf/x1_carbon3_ug_en.pdf
Please let us know if this helps you make any progress.
08-16-2015 10:45 AM