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keymoo
Paper Tape
Posts: 4
Registered: ‎05-05-2011
Location: GB
Views: 2,158
Message 1 of 5

Bluetooth STATUS_DEVICE_POWER_FAILURE

Every day, sometimes more than once, my mouse stops working and when I check Device Manager->Bluetooth->Intel(R) Wireless Bluetooth(R) in the properties page it says STATUS_DEVICE_POWER_FAILURE

 

See screenshot:

 

I have updated my drivers but it still happens periodically. What can I do?

Administrator
Administrator
Posts: 6,876
Registered: ‎09-03-2014
Location: SK
Views: 2,106
Message 2 of 5

Re: Bluetooth STATUS_DEVICE_POWER_FAILURE

Hello keymoo,

 

a new driver has been released which has a fix for a bluetooth disconnect issue, perhaps you could install it and let us know if it resolves your situation?
https://support.lenovo.com/sk/en/downloads/ds105906

Intel 8260 Wireless Software for Bluetooth Technology for Windows 10 (64-bit) - ThinkPad X260, T460

Version 19.71.0.2 (R02BF15W)

  • (New) Initial release for RS3
  • (Fix) Fix BT Device Automatically Disconnects When WiFi Is Connected Via 2.4 GHz Frequency
 

Andy

 

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keymoo
Paper Tape
Posts: 4
Registered: ‎05-05-2011
Location: GB
Views: 2,095
Message 3 of 5

Re: Bluetooth STATUS_DEVICE_POWER_FAILURE

Thanks I applied the patch, will let you know if it happens again.

Abe8
What's DOS?
Posts: 1
Registered: ‎05-14-2019
Location: CZ
Views: 61
Message 4 of 5

Re: Bluetooth STATUS_DEVICE_POWER_FAILURE

Hi, 

I tried installing these drivers but still get the same issue. I have a T470.

 

Thanks,

Abe

Social Support Agent
Social Support Agent
Posts: 382
Registered: ‎08-01-2018
Location: PH
Views: 38
Message 5 of 5

Re: Bluetooth STATUS_DEVICE_POWER_FAILURE

Hi Abe8!

 

Could you try first to uninstall the driver, put a check in the box if it will ask you to delete the driver, before you install the Version 19.71.0.2 (R02BF15W) driver for the Bluetooth. After you install the driver, restart the laptop and check if the issue remains.

 

Let us know the result.



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