08-14-2019 02:55 PM - edited 08-14-2019 02:56 PM
I always had issues with my bluetooth:
Sometimes after booting, bluetooth just was not available - not even visible in the device-manager. A restart was eneough to fix the problem.
Now after the newest Windows update, the same issue reappeared, however restarting does not help anymore. I also tried restarting the bluetooth-services in the system services manager, but that did not help?
Does someone have any suggestions?
08-14-2019 11:19 PM
It's not sure what's the cause of this issue from your description.
Try to uninstall the Bluetooth driver in device manger and restart the machine (make sure the driver is really uninstalled).
Then re-install the Bluetooth driver via TVSU/Vantage or manually install the EXE download from web (https://support.lenovo.com/)
08-16-2019 02:12 AM
Is there a update push by Vantage/TVSU? If there is. Try to update the driver without uninstall the current bluetooth driver.
Besides, would you please help to provide more information? ( Such as the model of your machine , the bluetooth driver version etc.)
08-22-2019 01:28 PM - edited 08-22-2019 01:29 PM
There were some new updates with Vantage and I installed them. Afterwards Bluetooth was visible again in the device-manager, however it said, that there is a problem and the blueooth device could not be started.
I then uninstalled the driver and tried to reinstall it by checking for updates with Vantage/TVSU - however there weren´t any. So I downloaded them dircetly from the Lenovo-Page.
Installation was seemingly succesful, but after a restart Bluetoth is still not working and also not visible in the device-manager...
I am using a X1 Extreme 20MF000TGE btw.