08-01-2014 11:02 AM
I'm trying to use an external Bluetooth speaker with an x131e (intel) Thinkpad w/ Windows 8.1 and failing to get it to work.
I've tried (and failed) with two Bluetooth speaker options: an "HMDX Jam Party" and a "Nyrius Songo HiFi" receiver connected to a sound system. Both connect just fine with a Blackberry Q10 and and iPhone 5s. Both units appear as Bluetooth devices in the Windows 8.1 -> PC Settings -> PC and Devices -> Bluetooth and when I can select either device and choose PAIR it claims to pair with the device (connected) even though the speakers do not acknowledge being connected.
When I go to Control Panel -> Devices and Printers the "Jam Party" speaker is listed and via right-clicking the icon I get to its properties menu which shows that all the services are enabled. But the speaker does not connect.
In the Control Panel -> Sound menu it's listed as "Headphones" Bluetooth Hands-free Audio followed on the next line by the work "Disconnected" and beside the headphones icon there's a small down-pointing RED arrow. Returning to the Windows 8.1 PC and Devices -> Bluetooth screen I see that the device is now listed as "Disconected".
During all of this the speaker continues to flash it's blue light trying the finalize the connection. But it never connects.
I've never used Bluetooth with this laptop so I'm wondering if everything is properly installed. I did confirm that "ThinkPad Bluetooth with Enhanced Data Rate Software II" is installed and that it's version 220.127.116.1100
Any suggestions on where to start troubleshoothing this would be appreciated.
Note that I don't think I have the second Bluetooth driver listed on the Lenovo drivers page installed: "Intel Bluetooth Device Software for Intel Centrino Wireless Bluetooth 4.0 + High Speed Adapter v 3.1.1306.0354". Am I supposed to install that one too??
Perhaps it's a Windows 8 firewall or security setting that's preventing the Bluetooth connection?
Thanks for any help.
Solved! Go to Solution.
08-01-2014 11:30 AM - edited 08-01-2014 11:30 AM
In the Device Manager under Bluetooth I see listed :
Broadcom Bluetooth 4.0
Jam Party (the speaker)
Microsoft Bluetooth Enumerator
Microsoft Bluetooth LE Enumerator
Is that "Broadcom Bluetooth 4.0" entry appropriate for this system?
08-01-2014 12:09 PM - edited 08-01-2014 12:10 PM
fwiw I just successfully connected the Bluetooth 'Jam Party' speaker to my desktop PC that's running Windows 7 and whick has Bluetooth (which until now I never used..). So I know it will work with a PC and not just SmartPhones.
08-01-2014 06:10 PM
I just uninstalled the "ThinkPad Bluetooth with Enhanced Data Rate Software II" software in Add/Remove Programs and the Bluetooth speaker now works just fine via the Windows 8.1 Bluetooth interface.
So what was that software and what was it supposed to do (other than prevent Bluetooth from working)?? Is it possible that the Lenovo software was inappropriate for the Bluetooth hardware that's inside this x131e laptop?
Is there an easy way to determine what Bluetooth device is in there without cracking open the case??
I'll leave the "ThinkPad Bluetooth with Enhanced Data Rate Software II" uninstalled for now. But I wonder if I'm supposed to install that other Lenovo Bluetooth software ???
08-01-2014 07:12 PM
Lenovo System Update wanted to reinstall the software I had just ininstalled. I thought I would allow it in case the previous version was just not installed properly. The install failed, downloading it and trying to install it manually failed, the Bluetooth feature in the Windows 8.1's PC setings and Devices disappeared and the entry in the Device Manager showed the Bluetooth device was not installed properly.
Uninstallng the Lenovo Bluetooth software via Control Panel -> Programs and Features put everything back into working order.
Guess the solution is to just not use Lenovo software.... sigh.