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1 Posts

08-07-2018

US

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Boot issue 3rd Gen X1 carbon

2018-08-07, 17:29 PM

I just had the service team replace the screen on my laptop and were amazing.  The screen flicker was cleared up with the replacement, but I am having issues with laptop booting even though it is turned on.  I ran some tests and the motherboard passed everyting.  I think it might be a memory issue.  What do you guys think?

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9 Posts

10-11-2017

US

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  • Posts: 9
  • Registered: ‎10-11-2017
  • Location: US
  • Views: 366
  • Message 2 of 2

Re: Boot issue 3rd Gen X1 carbon

2018-08-08, 19:28 PM

On the right side of the bottom of the computer, there's a little pinhole. 

 

Unplug your computer, and hold a paperclip down there for about 30 seconds (you will feel a button).

 

Plug the computer back in, and boot up. Let me know if that helps.

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