07-06-2018 03:21 AM
For some reason my X1-Carbon (2nd gen) states 'Bottom Cover Tamper Detected'. which happened while my laptop was near and I am sure the backcover was not opened or even touched. But ok. Now I get a bit stuck. At startup I get the errormessage and after pressing escape the laptop asks for my fingerprint. That works 'Fingerprint recognized, access granted'. So far, so good.
But then an icon appears with a human and a lock, apparantly asking for a password.
I have seen many versions of these icons, but this one I cannot identify.
Can anyone help me with recognizing this?
I still have the worry that I don't have the password, but for now I just want to find out what password is expected.
Thanks for the help.
06-13-2019 01:40 PM
Just wanted to add some info here. I had ran into the same issue as the previous poster. The icon I think is asking either for the user or supervisor password. In my case, the supervisor password worked for me.
06-18-2019 07:23 AM
Did you manage to find out what the issue was that related to the image you posted? Only we are having it on the site that I work on now.
Any information you give will be appreciated.