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12 Posts

06-14-2013

Russian Federation

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Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2018-10-13, 10:52 AM

Hi, How to install audio driver, fix the error?
1) Download: pcsupport.lenovo.com/ru/en/downloads/DS105864  Conexant Audio Driver Windows 10 (64-bit)
8.66.62.91
2) Run

3) Result: timeout (at about 85%):

INFO:   Installing devices with Id "HDAUDIO\FUNC_01&VEN_14F1&DEV_5111&SUBSYS_17AA2238&REV_1001" using INF "C:\WINDOWS\System32\DriverStore\FileRepository\t15plmwa.inf_amd64_9949803e94c629d7\t15plmwa.inf".
INFO:   ENTER UpdateDriverForPlugAndPlayDevices...
ERROR:  RETURN UpdateDriverForPlugAndPlayDevices. (Error code 0x5B4: This operation returned because the timeout period expired.)
ERROR:  Installation failed. (Error code 0x5B4: This operation returned because the timeout period expired.)
ERROR:  PnP Install failed. (Error code 0x5B4: This operation returned because the timeout period expired.)
INFO:   Attempting to rollback ...
ERROR:  Rollback failed. (Error code 0x643: Fatal error during installation.)
INFO:   RETURN: DriverPackageInstallW  (0x5B4)
INFO:   Returning with code 0x80010000
INFO:   10/10/2018 13:46:18
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86 Posts

05-21-2011

United States of America

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Re: Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2018-12-01, 14:27 PM

what model of ThinkPad was it that Conexant driver install failed? have you find a solution?

 

i have similar problem with X380 Yoga Conexant CX11771 audio driver 8.66.88.59 2018/11/26 from last week, 

https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-X380-YOGA/downloads/DS502285

 

not sure how to pull the error log, here's the screenshot, the installer sits there for a while not really doing anything (task manager said it is Dolby part) and failed.

 

it would not upgrade from 8.66.88.50 installed (which i have problem with Dolby does seem to work quite right, the new version supposedly fix some aspect)

 

i am hestiate to completely uninstall and try until i find the previous version installer just in case.

 

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76 Posts

11-24-2007

Denver, CO

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Re: Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2018-12-01, 15:42 PM

Not sure if this helps...

 

Lenovo devices tested for Windows 10 version 1809 (October 2018)

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12 Posts

06-14-2013

Russian Federation

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Re: Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2018-12-03, 9:40 AM

Fails the same. Just tried (Dec, 2018).

It is ThinkPad X1 Carbon 4th, 20FBS01600.

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25 Posts

09-23-2013

Italy

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Re: Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2019-01-08, 18:37 PM

I have the same problem with the same driver, for a couple of months now - tried several times to download it and install it.

I presume it is in some way connected to my compter failing to upgrade to Windows 10 October 2018 (1809) update - in January 2019 !

FWIW, my computer (X1 Yoga 1st Gen 20FQ), according to Lenovo's compatibility list, should be fine for the Windows 10 1809 update, but I still haven't received it - I have had a couple of attempts I think but the computer crashes out and reverts to the previous May 2018 (1803) version.

My video driver is the old, incompatible, version, but when I try and update it on the Intel site, installation fails there as well.

Anyone have any ideas ?

Thinkpads: T40, T61, X220, Yoga 12, X1 Yoga (1st Gen)
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76 Posts

11-24-2007

Denver, CO

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Re: Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2019-01-09, 1:46 AM

From the link I posted above:

 

•    ThinkPad with Dolby Audio
After upgrading the operating system from Windows 10 (1803) to Windows 10 (1809), if the Dolby Audio cannot work, do the following:
     1. Go to Control Panel and view by Category. Click Programs ->Programs and Features. Follow the on-screen instructions to uninstall Dolby Audio X2 Windows App.
     2. Go back to Control Panel and click Hardware and Sound -> Device Manager. Expand Sound, video and game controllers. Right-click Conexant SmartAudio and select Uninstall device.
     3. Select Delete the driver software for this device and follow the on-screen instructions to complete the uninstallation. Then restart the computer. Ensure that the audio driver has been uninstalled successfully.
     4. Download and install the latest Conexant Audio driver from the Lenovo Support Web site.
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25 Posts

09-23-2013

Italy

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Re: Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2019-01-09, 10:50 AM

Sorry - missed that part of the page. It solved the problem - thank you and +1 to you! 

Thinkpads: T40, T61, X220, Yoga 12, X1 Yoga (1st Gen)
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12 Posts

06-14-2013

Russian Federation

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Re: Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2019-01-14, 15:00 PM

I could install it eventually today. Some updates from Lenovo was done. Don't know what actually fixed this

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12 Posts

11-13-2018

Netherlands

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Re: Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2019-04-25, 1:07 AM

worked for me to, THNX

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12 Posts

11-13-2018

Netherlands

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Re:Can not install Conexant Audio Driver on Windows 10 (64-bit) 8.66.62.91 (04 Sep 2018)

2020-09-30, 17:24 PM

This what eventually solved my problem:

 1. Select Start.

 2. Go to Device Manager.

 4. Double-click/Double-tap the Sound, video and game controllers category.

 5. Double-click/Double-tap Conexant SmartAudio HD.

 6. Select the Driver tab.

 7. select remove driver

 8. install the r0sa218w.exe file

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