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Bagogo2
Blue Screen Again
Posts: 4
Registered: ‎11-09-2019
Location: AU
Views: 198
Message 1 of 7

Can't clean those marks on the screen, please help.

Does anybody knows how can I clean this marks? I don't know what is the source of them.. just bought a refurbished one.

Tnx in advance.

Screenshot_2019-11-09-23-29-27-61.png

Guru
Posts: 2,148
Registered: ‎04-20-2008
Location: US
Views: 180
Message 2 of 7

Re: Can't clean those marks on the screen, please help.

What is the system type/model? It looks like marks from the keyboard when the laptop was closed. Usually this is due to pressure on the lid when in a backpack or a case which is full. You might apply a screen protector which will hide the marks and prevent any more from happening on the panel surface.


P53 XEON 2276 BIOS 1.19 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Bagogo2
Blue Screen Again
Posts: 4
Registered: ‎11-09-2019
Location: AU
Views: 152
Message 3 of 7

Re: Can't clean those marks on the screen, please help.

Thank you for your reply.

It is X1 carbon 4th Gen (type 20 FC) model 20FCS0NC00.

Is there any way that it can be removed or you reckon only to put screen protector will help? I don't have much knowledge about it, but if a screen protector is transparent, how can it hide the marks? It seems like it will be seen through..

Guru
Posts: 2,148
Registered: ‎04-20-2008
Location: US
Views: 147
Message 4 of 7

Re: Can't clean those marks on the screen, please help.

If the unit was purchased as a refurb from Lenovo, there should be a period to either get things repaired or returned for exchange or refund. If you can't do that, the screen protector will hide the non-reflective areas. Alternatively, you could get the panel replaced for around $300.


P53 XEON 2276 BIOS 1.19 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Bagogo2
Blue Screen Again
Posts: 4
Registered: ‎11-09-2019
Location: AU
Views: 143
Message 5 of 7

Re: Can't clean those marks on the screen, please help.

Ok. Thank you,

Can you recommend on where and which screen protector should I buy? I'm in Australia, NSW. Thank you

Guru
Posts: 2,148
Registered: ‎04-20-2008
Location: US
Views: 137
Message 6 of 7

Re: Can't clean those marks on the screen, please help.

3M makes protectors in different sizes. I would try a major computer store for their recommendation.


P53 XEON 2276 BIOS 1.19 OLED UHD 4K Multi-touch display, 96GB RAM, RTX5000, RAID 1, 1TB x 2 Samsung PM981, 1TB PM981, WWAN
P70 XEON 1505, BIOS 2.32, 4k Display, 64GB, M3000M NVIDIA GPU, RAID1 1TB Samsung PM981 PCIe-NVMe SSD x 2, 2x Samsung 850 Pro 1TB SSD. EM7455 WWAN
P1. BIOS 1.25,Xeon Processor, 4k UHD IPS multi-touch display, 32GB, PM981 1TB x 2, RAID1

I am not an employee nor an agent of Lenovo.
Bagogo2
Blue Screen Again
Posts: 4
Registered: ‎11-09-2019
Location: AU
Views: 133
Message 7 of 7

Re: Can't clean those marks on the screen, please help.

Thank you dear

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