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07-14-2020

US

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Carbon X1 20QD, issues with Thunderbolt 3 Dock Station Gen 2

2020-08-07, 14:07 PM

Hello,

 

We've been experiencing issues with this dock and our lenovo carbon laptop. First it said it didn't have enough power and recently its been messing up the audio and voice ports. Causing our employee to have issue when on a meeting call. 

 

The Lenovo website says its compatible and we've downloaded the firmware but it still has an issue. If you go-to the Knowledge base for this laptop it only mentions the Thunderbolt 3 Dock Station Gen 1, did lenovo make a mistake when saying Gen 2 is compatible, it seems like a lot of people have issues with this laptop and dock.

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5236 Posts

04-25-2008

US

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  • Posts: 5236
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Re:Carbon X1 20QD, issues with Thunderbolt 3 Dock Station Gen 2

2020-08-08, 14:12 PM

The ThinkPad Thunderbolt 3 Dock Gen 2 (40AN) is compatible with the X1C7. Thunderbolt 3 can be a bit tricky at times, all the ducks have to be in a row.

USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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