cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
SFChadB
Paper Tape
Posts: 2
Registered: ‎11-16-2017
Location: US
Views: 485
Message 1 of 4

Carbon X1 (3rd Gen) Pointer / 3 buttons / Mouse Issue after installing replacement keyboard

Looking for some expert help please.  My keyboard went out on my x1 3rd gen laptop.  Ordered a replacement keyboard.  Installed and all keys work and the touchpad works (although some intermittent freezes).  However there are some problems -

- The Trackpoint does not work

- the three buttons above the touchpad don't work (left/scroll/right click)

- plugging in a usb mouse doesn't work

 

I have uninstalled synaptics pointing device, turned off/on trackpoint and touchpad in bios - but no luck. Driver is  19.3.4.97.  Would sincerely appreciate some help here as the red button is my favorite little keyboard friend.

Thanks!

ThinkBox
Token Ring
Posts: 214
Registered: ‎08-24-2016
Location: DE
Views: 468
Message 2 of 4

Re: Carbon X1 (3rd Gen) Pointer / 3 buttons / Mouse Issue after installing replacement keyboard

the best way will be ...make a  windows clean install..then all lenovo drivers with the lenovo system update software...and then...windows updates .......

 

SFChadB
Paper Tape
Posts: 2
Registered: ‎11-16-2017
Location: US
Views: 456
Message 3 of 4

Re: Carbon X1 (3rd Gen) Pointer / 3 buttons / Mouse Issue after installing replacement keyboard

Thanks for suggestion.  Clean install is pretty major.  Hoping not to have to reinstall everything.  Any less invasive steps that might be a fix before I consider clean install?

ThinkBox
Token Ring
Posts: 214
Registered: ‎08-24-2016
Location: DE
Views: 451
Message 4 of 4

Re: Carbon X1 (3rd Gen) Pointer / 3 buttons / Mouse Issue after installing replacement keyboard

thumbs-up-192.png

Check out current deals!


Shop current deals

Top Kudoed Authors