09-17-2019 07:28 PM
I am unable to detect bluetooth devices on this new X1 Carbon 7th generation running Windows 10. My other computer is able to detect this one. I have tried updating drivers etc to no avail. The security troubleshooter for bluetooth always finishes with check of radio status _ FIXED.
09-17-2019 11:32 PM
Could you kindy help me a screenshot of Settings->Device->Bluetooth&otherdevices-> Click "Add Bluetooth or other device".
Also, please provide a device screenshot at device manager .Thanks!!
09-18-2019 06:39 PM
Looks like the BT device & driver state working properly .Is there no any device was show into list after click "Bluetooth" under the "Add a device" ? If yes, maybe have a HW cable connect issue . Reference as below.
09-23-2019 06:17 PM
Needn`t unscrewing this screw . Just review the BT cable of under the black thin section. If still cannot fix you question . please take you PC go to Lenovo service for have a look. Thanks!