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34 Posts

08-20-2008

Canada

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  • Posts: 34
  • Registered: ‎08-20-2008
  • Location: Canada
  • Views: 220
  • Message 1 of 1

Carbon x1 gen 1 fingerprint reader problem

2018-03-29, 17:36 PM

I have a 1st gen Carbon x1 type 3448.  It came natively with Win 7.  Ever since I got it, the finger print reader had a hard time reading my finger print unless it is wet.  Is this typical?  Second, I had upgraded it to Win 10.  I now have the authenticate with my finger print once when I start the computer and once when I login via Windows Hello.  I know non-Authentec reader has this problem but my x1 has Authentec reader.  TIA for your answer!

 

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