12-14-2017 10:50 AM
So I just got back my laptop from lenovo repairs and the finger print reader dosen't work.
the device manager has dected the fingerprint reader, and claims it is working properly.
I also went into the bios and cleared the fingerprint data. It doesn't change the problem
when I go to set up the fingerprint, I enter my pin and then I get a windows error sound. the deep "da dah dah". and then it doesn't proceed any further.
I have no idea what to do next for my laptop.
Solved! Go to Solution.
12-14-2017 04:21 PM
12-27-2017 09:42 AM - edited 12-27-2017 09:43 AM
Yeah, clearly I have a mess of a problem with my laptop. I've just been calling almost daily with tech support and what not and I keep getting transfered to numbers that don't answer. I still haven't written off trying to fix it myself, but the orginal problem was my trackpoint would drift, like do laps around my computer screen. that was the orignal problem. when I got back my laptop, the trackpoint still is problematic and now the fingerprint scanner doesn't work.
te worst part is that since it took so long for the laptop to be returned to me, it's out of waranty (both times it took close to 6 weeks for the repairs to be completed).
Edit: I've posted this problem multiple times in multiple places, so sorry for the confusion.
12-28-2017 09:43 PM