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7 Posts

03-03-2012

Norway

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  • Posts: 7
  • Registered: ‎03-03-2012
  • Location: Norway
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  • Message 1 of 2

Closing Chrome sometimes brings me to the lockscreen

2012-03-03, 10:44 AM

Intermittently, while using Chrome browser, when I close it (not minimize) the screen blacks out and after a few seconds brings me to he lockscreen. 

 

At the lock screen I need to log in using my password since the fingerprint scanner does not activate. 

 

I have the "NWK3QMN"  Lenovo ThinkPad X1 1294 - Corei7 2640M 2. It is less than two weeks old and I have only installed Office and Adobe professional on it. 

 

The fingerprint scanner is also a problem - After resuming from sleep mode, I get an error message every time I use the fingerprint scanner and have to use the password option again. 

 

Anyone have any suggestions?

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958 Posts

01-05-2010

INDIA

981 Signins

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  • Posts: 958
  • Registered: ‎01-05-2010
  • Location: INDIA
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Re: Closing Chrome sometimes brings me to the lockscreen

2012-03-05, 11:31 AM

To resolve the google chrome issue uninstall the browser and install it.

 

About the fingerprint issue you need to update it to latest version and also update the BIOS

 

 

 

Best Regards,

Tanuj


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958 Posts

01-05-2010

INDIA

981 Signins

6198 Page Views

  • Posts: 958
  • Registered: ‎01-05-2010
  • Location: INDIA
  • Views: 6198
  • Message 2 of 2

Re: Closing Chrome sometimes brings me to the lockscreen

2012-03-05, 11:31 AM

To resolve the google chrome issue uninstall the browser and install it.

 

About the fingerprint issue you need to update it to latest version and also update the BIOS

 

 

 

Best Regards,

Tanuj


Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

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