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lperez37
Paper Tape
Posts: 6
Location: London
Views: 2,087
Message 1 of 7

Connecting the headphones on X230

I bought a Lenovo X230 some weeks ago and I have an issue which I have been trying to solve ever since.

 

The sound quality on the speakers is pretty decent, however when I use the headphones it's all terrible. The interesting thing is that I clearly perceive that there is some sort of program which alters the sound quality, like an equalizer preset or a driver, and activates a "headphone mode" which makes music sound terrible.

 

This trigger takes like half a second to kick in from the moment I plug my headphones in, but during that half the sound is normal like in my other laptop.

 

I am thinking it has to do with Lenovo Communication Utility, or the Dolby Profile thingy or Realtek drivers... but I cannot seem to find the problem. How do I solve this? Could I just use the Windows generic driver?

 

Thanks for your help!

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Location: Australia, Melbourne
Views: 2,073
Message 2 of 7

Re: Connecting the headphones on X230

try deactivating the dolby software.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
lperez37
Paper Tape
Posts: 6
Location: London
Views: 2,063
Message 3 of 7

Re: Connecting the headphones on X230

Already tried that.

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Location: Australia, Melbourne
Views: 2,056
Message 4 of 7

Re: Connecting the headphones on X230

can you explain a little what sound horrible encompasses?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
lperez37
Paper Tape
Posts: 6
Location: London
Views: 2,018
Message 5 of 7

Re: Connecting the headphones on X230

On the half a second of sound after plugging the headphones it sounds pretty standard, but then when the preset or whatever that thing is, the sound becomes too bassy and deep. It is not a dealbreaker, but I would rather prefer having it the way it sounds on any computer with the generic Windows driver.

 

Thanks

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Location: Australia, Melbourne
Views: 2,006
Message 6 of 7

Re: Connecting the headphones on X230

can you delete the Dolby software?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
lperez37
Paper Tape
Posts: 6
Location: London
Views: 1,997
Message 7 of 7

Re: Connecting the headphones on X230

What I did was to delete Realtek Audio driver, restart, let Windows detect the problem and get the driver by itself. Now it works like charm.

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