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34 Posts

08-12-2020

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DPTF Error in application log every 15-20 seconds!! "C:\Jenkins"

2020-09-18, 16:16 PM

ESIF(8.7.10200.12510) TYPE: ERROR MODULE: DPTF TIME 33791943 ms

 

DPTF Build Version:  8.7.10200.12510

DPTF Build Date:  Nov  5 2019 18:36:19

Source File:  c:\jenkins\workspace\dptf\src\dptf\sources\unifiedparticipant\arbitratortemperaturethresholds.cpp @ line 210

Executing Function:  ArbitratorTemperatureThresholds::throwIfTemperatureThresholdsInvalid

Message:  Received invalid temperature thresholds from policy.

Policy Index = 1

Current Temperature = 12.5

Requested Aux0/Aux1 = 15.4/X

Current Hysteresis = 2.0

 

Participant:  AUTO [3]

 

 

That is the message seen and it appears every 20seconds or so.  This computer got a clean installation of 1909 with the latest lenovo drivers.  PLEASE HELP

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10855 Posts

09-04-2014

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Re:DPTF Error in application log every 15-20 seconds!! "C:\Jenkins"

2020-10-08, 9:04 AM

Hello @tanielsen 

 

Yesterday a new Intel Dynamic Tuning Technology Driver was released to fix an issue where Error ID 17 is recorded in Event Viewer for ThinkPad X1 Carbon Gen 8 (Machine types: 20U9, 20UA) and ThinkPad X1 Yoga Gen 5   (Machine types: 20UB, 20UC). Could you install it and report back as to whether or not it resolves your issue please?

https://support.lenovo.com/downloads/ds543944

 

Thanks

 

Andy

 

English Community Administrator
Lenovo eServices

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Re:DPTF Error in application log every 15-20 seconds!! "C:\Jenkins"

2020-10-08, 9:04 AM

Hello @tanielsen 

 

Yesterday a new Intel Dynamic Tuning Technology Driver was released to fix an issue where Error ID 17 is recorded in Event Viewer for ThinkPad X1 Carbon Gen 8 (Machine types: 20U9, 20UA) and ThinkPad X1 Yoga Gen 5   (Machine types: 20UB, 20UC). Could you install it and report back as to whether or not it resolves your issue please?

https://support.lenovo.com/downloads/ds543944

 

Thanks

 

Andy

 

English Community Administrator
Lenovo eServices

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Re:DPTF Error in application log every 15-20 seconds!! "C:\Jenkins"

2020-10-13, 13:21 PM

Thanks Andy, I was also affected by this issue and since I installed the new driver the errors are no longer shown in the Event Viewer. I check for updates using Lenovo System Update/ Vantage regularly, why wasn't it shown there?

 

Unfortunately it doesn't seem that this update fixes all the issue mentioned in https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/ThinkPad-X1-Gen-8-heating-problems/m-p/5030371

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Re:DPTF Error in application log every 15-20 seconds!! "C:\Jenkins"

2020-10-13, 13:35 PM

Hello,

 

Vantage is always a little time behind the actual support site, between a week and two weeks. In the introduction category I have been posting advisories of some critical driver releases but it's not possible to list all. If you are experiencing an issue it does make sense to check your system's driver page for new drivers which may be relevant to you.

 

Andy

 

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Lenovo eServices

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11-15-2019

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Re:DPTF Error in application log every 15-20 seconds!! "C:\Jenkins"

2020-12-20, 0:55 AM

Andy,

 

I have a ThinkPad P1 Gen 3 and am receiving a similar entry. Any ideas for the P1 Gen 3? I've run the installer for the Dynamic Tuning Driver, but this is still being logged. Do I have to go Device-by-Device in Device Manager and manually specify a different driver for all of the components? For me, it's not happening as often as it was for the other people on this thread.

 

Log Name:      Application
Source:        DPTF
Date:          12/18/20 11:45:30 PM
Event ID:      17
Task Category: None
Level:         Error
Keywords:      
User:          LOCAL SERVICE
Computer:    
Description:
ESIF(8.6.10401.9906) TYPE: ERROR MODULE: DPTF TIME 8584765 ms

DPTF Build Version:  8.6.10401.9906
DPTF Build Date:  Jun 14 2019 17:55:37
Source File:  c:\jenkins\workspace\dptf\src\dptf\sources\manager\domainworkitem.cpp @ line 79
Executing Function:  DomainWorkItem::writeDomainWorkItemErrorMessagePolicy
Message:  Unhandled exception caught during execution of work item
Framework Event:  DomainPowerControlCapabilityChanged [25]
Participant:  TCPU [8]
Domain:  Invalid [0]
Policy:  Passive Policy 2 [1]
Exception Function:  Policy::executeDomainPowerControlCapabilityChanged
Exception Text:  
invalid map<K, T> key

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="DPTF" Guid="{d3cb85d1-d61c-4bcf-9674-7910ee54d6af}" />
    <EventID>17</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2020-12-19T04:45:30.2641134Z" />
    <EventRecordID>36005</EventRecordID>
    <Correlation />
    <Execution ProcessID="3932" ThreadID="4692" />
    <Channel>Application</Channel>
  <Computer></Computer>
  <Security UserID="S-1-----" />
  </System>
  <EventData>
    <Data Name="Message">ESIF(8.6.10401.9906) TYPE: ERROR MODULE: DPTF TIME 8584765 ms

DPTF Build Version:  8.6.10401.9906
DPTF Build Date:  Jun 14 2019 17:55:37
Source File:  c:\jenkins\workspace\dptf\src\dptf\sources\manager\domainworkitem.cpp @ line 79
Executing Function:  DomainWorkItem::writeDomainWorkItemErrorMessagePolicy
Message:  Unhandled exception caught during execution of work item
Framework Event:  DomainPowerControlCapabilityChanged [25]
Participant:  TCPU [8]
Domain:  Invalid [0]
Policy:  Passive Policy 2 [1]
Exception Function:  Policy::executeDomainPowerControlCapabilityChanged
Exception Text:  
invalid map&lt;K, T&gt; key
</Data>
  </EventData>
</Event>



Log Name:      Application
Source:        DPTF
Date:          12/19/20 01:28:26 PM
Event ID:      17
Task Category: None
Level:         Error
Keywords:      
User:          LOCAL SERVICE
Computer:    
Description:
ESIF(8.6.10401.9906) TYPE: ERROR MODULE: DPTF TIME 57980210 ms

DPTF Build Version:  8.6.10401.9906
DPTF Build Date:  Jun 14 2019 17:55:37
Source File:  c:\jenkins\workspace\dptf\src\dptf\sources\manager\domainworkitem.cpp @ line 79
Executing Function:  DomainWorkItem::writeDomainWorkItemErrorMessagePolicy
Message:  Unhandled exception caught during execution of work item
Framework Event:  DomainPowerControlCapabilityChanged [25]
Participant:  TCPU [4]
Domain:  Invalid [0]
Policy:  Passive Policy 2 [1]
Exception Function:  Policy::executeDomainPowerControlCapabilityChanged
Exception Text:  
invalid map<K, T> key

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="DPTF" Guid="{d3cb85d1-d61c-4bcf-9674-7910ee54d6af}" />
    <EventID>17</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2020-12-19T18:28:26.5767492Z" />
    <EventRecordID>36288</EventRecordID>
    <Correlation />
    <Execution ProcessID="3932" ThreadID="4692" />
    <Channel>Application</Channel>
  <Computer></Computer>
  <Security UserID="S-1------" />
  </System>
  <EventData>
    <Data Name="Message">ESIF(8.6.10401.9906) TYPE: ERROR MODULE: DPTF TIME 57980210 ms

DPTF Build Version:  8.6.10401.9906
DPTF Build Date:  Jun 14 2019 17:55:37
Source File:  c:\jenkins\workspace\dptf\src\dptf\sources\manager\domainworkitem.cpp @ line 79
Executing Function:  DomainWorkItem::writeDomainWorkItemErrorMessagePolicy
Message:  Unhandled exception caught during execution of work item
Framework Event:  DomainPowerControlCapabilityChanged [25]
Participant:  TCPU [4]
Domain:  Invalid [0]
Policy:  Passive Policy 2 [1]
Exception Function:  Policy::executeDomainPowerControlCapabilityChanged
Exception Text:  
invalid map&lt;K, T&gt; key
</Data>
  </EventData>
</Event>




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26 Posts

08-10-2020

Germany

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  • Message 6 of 6

Re:DPTF Error in application log every 15-20 seconds!! "C:\Jenkins"

2020-12-21, 8:02 AM

Although this error message looks similar, it is a different line in the driver code and therefore most probably not fixed yet.

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