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bravo0916
Paper Tape
Posts: 5
Registered: ‎09-11-2019
Location: US
Views: 317
Message 1 of 2

Dolby Atmos Speaker system for X1 Xtreme

Hello

 

I am trying to adjust EQ with headphones, but the sound doesn't change.  However, it works when I use "speaker"on Lenovo X1 Xtreme Gen2.  Does anyone know how to setup or change?  Or EQ doesn't work on headphones.  

 

When I asked to Lenovo support, they said like "please contact Dolby company".  

 

I appreciate if someone has any hints for this.

 

Regards,

bravo0916
Paper Tape
Posts: 5
Registered: ‎09-11-2019
Location: US
Views: 264
Message 2 of 2

Re: Dolby Atmos Speaker system for X1 Xtreme

I fixed this issue by myself.  Well, Japan lenovo support said that the solution is to get headset which is compatible with Dolby Atomos.  But I fixed without this special headset and I am very happy NOT BUY this  headset as well.

Also, the support guy said that "ASK TO DOLBY COMPANY" for the solution.  I really don't believe this.  Why do I need to ask to Dolby??  As a matter of fact, the answer from Dolby was that "ASK to Lenovo since the application is OEM and we don't support".  I belive that their answer is "MAKE SENSE" to me.  Again, I really disappointed.  

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