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Emily1
Paper Tape
Posts: 2
Registered: ‎09-15-2015
Location: UK
Views: 3,464
Message 1 of 4

Enter, space bar and backspace keys not working - Thinkpad X1 Carbon

Hi,

My enter, space bar and backspace keys have suddenly stopped working. I can use my laptop with an external keyboard successfully but so far haven't found a solution to the problem. Can anyone give any advice?

Many thanks,

Emily

David_J_W
802.11n
Posts: 118
Registered: ‎05-22-2016
Location: GB
Views: 3,445
Message 2 of 4

Re: Enter, space bar and backspace keys not working - Thinkpad X1 Carbon

It sounds like your built-in keyboard has failed. If you have warranty coverage, arrange for service. If not, you will either need to pay for a repair or buy the part from Lenovo Parts and change it yourself (which is, unfortunately, not a straightforward operation as there are quite a few parts to remove before you get to the keyboard).

polo74
What's DOS?
Posts: 2
Registered: ‎01-21-2019
Location: CH
Views: 799
Message 3 of 4

Re: Enter, space bar and backspace keys not working - Thinkpad X1 Carbon

Hi Emily,

 

I have exactly the same problem.

 

Have you been able to fix it?

 

Thanks

Shadowman
What's DOS?
Posts: 1
Registered: ‎04-13-2019
Location: FR
Views: 618
Message 4 of 4

Re: Enter, space bar and backspace keys not working - Thinkpad X1 Carbon

Hello,

 

I gotten exactly the same kind of issue, I also thought it was a hardware issue, but it wasn't.  Here the link which helped me to solve this issue Robot wink

 

https://appuals.com/fix-backspace-spacebar-enter-keys-not-working/

 

I hope it gonna be helpful for people concerned by this kind of problem !

 

Now my Lenovo X1 carbon 20BT run fine,  I bought a new laptop keyboard for nothing...

 

I also advise you to update every core component with the lenovo update tool.  

 

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