09-12-2016 04:36 AM
My enter, space bar and backspace keys have suddenly stopped working. I can use my laptop with an external keyboard successfully but so far haven't found a solution to the problem. Can anyone give any advice?
09-12-2016 05:38 AM
It sounds like your built-in keyboard has failed. If you have warranty coverage, arrange for service. If not, you will either need to pay for a repair or buy the part from Lenovo Parts and change it yourself (which is, unfortunately, not a straightforward operation as there are quite a few parts to remove before you get to the keyboard).
04-13-2019 02:19 AM
I gotten exactly the same kind of issue, I also thought it was a hardware issue, but it wasn't. Here the link which helped me to solve this issue
I hope it gonna be helpful for people concerned by this kind of problem !
Now my Lenovo X1 carbon 20BT run fine, I bought a new laptop keyboard for nothing...
I also advise you to update every core component with the lenovo update tool.