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5 Posts

09-29-2019

US

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Error message saying Battery Not Detected, still working on battery

2019-10-29, 4:27 AM

Hello, 

 

On my X1 20QF000RUS

 

I already put a message saying that the computer tended to shutdown for no reason. 

 

Now I sometimes have an error message saying : Battery not detected (and battery storage being aleatory), yet, the computer is right now on battery and it works. Even though it still shuts down for no apparent reason sometimes

 

What do you suggest?

 

 

 

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10821 Posts

01-02-2010

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Re: Error message saying Battery Not Detected, still working on battery

2019-10-29, 5:06 AM

Make sure you have the latest BIOS and power management driver.

 

Then, if it isn't fixed and you have a normal warranty, call support.  In U.S, it's 1-800-426-7378


Rich


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