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09-01-2019

EG

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Error while order recovery media

2019-09-25, 15:38 PM

Hello !

i have Thinkpad X250 came with windows 7 and now on windows 10 latest OS and when i order a recovery media i get that message

 

This is not a valid Windows machine for the recovery media program. Please enter the serial number for a different machine or Contact Us for further assistance.
 
please guid me as i need a recovery media
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4937 Posts

04-25-2008

US

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Re: Error while order recovery media

2019-09-26, 14:01 PM

Hi neomedo, and welcome to the Lenovo User Community!

 

If the machine doesn't' qualify for no-charge recovery media, then follow the instructions here:

 

https://support.lenovo.com/us/en/solutions/ht035659

 

Hope this helps!

I don't work for Lenovo. I'm a crazy volunteer!
Using Browser Search To Find Answers in the Lenovo and Moto Communities.
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