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eentdn13
Fanfold Paper
Posts: 4
Registered: ‎05-02-2017
Location: US
Views: 2,582
Message 31 of 38

Re: Expanded battery recall 2015

Hi, I'm facing a similar issue as well, which didn't get any response after I submitted my battery replacement order about a week ago. I sent an email twice to battery@lenovo.com but didn't hear anything from them so far.

 

Can anyone helps?

 

Thanks in advance.

 

AndAseik
What's DOS?
Posts: 2
Registered: ‎06-26-2017
Location: RU
Views: 2,334
Message 32 of 38

Re: Expanded battery recall 2015

 

 In Russia the program has stopped working too. Sent a request - did not receive any response, is this normal?

Thinkpad_addict
Fanfold Paper
Posts: 18
Registered: ‎02-26-2012
Location: US
Views: 1,163
Message 33 of 38

Re: Expanded battery recall 2015

I did not see this thread at all until today. I got to know about the recall only in 2016. I have a T420 (April 2012), which I am still using it. The battery died in 2012 august itself. I made multiple calls to technichal support and they all said they dont know. I understand it is late but do i still get help to get it replaced?

vegan-fanatic
Token Ring
Posts: 307
Registered: ‎05-27-2017
Location: CA
Views: 493
Message 34 of 38

Re: Expanded battery recall 2015

i am getting a connection error, and obviously I am posting here so that suggests Lenovo has taken down the recall check server already

 

so much for checking a given battery for safety reasons

 

 

I own: T400 T500 X220 X230 all running Windows 10 Professional
Administrator
Administrator
Posts: 6,427
Registered: ‎09-03-2014
Location: SK
Views: 487
Message 35 of 38

Re: Expanded battery recall 2015

Could you expand please on exactly what you are selecting and perhaps provide a screen shot of the error message you are receiving. I just clicked on the "Determine if your battery is being recalled" link and it worked fine for me; it downloads an exe file so perhaps it's being blocked by a security software you might have installed??

Andy


English Community Leader


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points


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T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.


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vegan-fanatic
Token Ring
Posts: 307
Registered: ‎05-27-2017
Location: CA
Views: 484
Message 36 of 38

Re: Expanded battery recall 2015

lenovo bsttery checker error.png

I own: T400 T500 X220 X230 all running Windows 10 Professional
Administrator
Administrator
Posts: 6,427
Registered: ‎09-03-2014
Location: SK
Views: 480
Message 37 of 38

Re: Expanded battery recall 2015

Very strange, I've tried with Firefox, Chrome and IE11 and having no issues whatsoever, I'll ask some others to check it out. Perhaps you could try the manual version? https://lenovobattery2014.orderz.com/

Andy


English Community Leader


Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points


Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos


T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more.


Please don't ask me questions by Personal Message; questions belong in the forums.


Deutsche Community Comunidad en Español English Community Русскоязычное Сообщество Communidade Portugues

vegan-fanatic
Token Ring
Posts: 307
Registered: ‎05-27-2017
Location: CA
Views: 473
Message 38 of 38

Re: Expanded battery recall 2015

need a new website certificate, probably why there is a problem

 

 

I own: T400 T500 X220 X230 all running Windows 10 Professional
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