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eentdn13
Not applicable
Posts: 4
Registered: ‎05-02-2017
Location: US
Views: 4,473
Message 31 of 39

Re: Expanded battery recall 2015

Hi, I'm facing a similar issue as well, which didn't get any response after I submitted my battery replacement order about a week ago. I sent an email twice to battery@lenovo.com but didn't hear anything from them so far.

 

Can anyone helps?

 

Thanks in advance.

 

AndAseik
Not applicable
Posts: 2
Registered: ‎06-26-2017
Location: RU
Views: 4,225
Message 32 of 39

Re: Expanded battery recall 2015

 

 In Russia the program has stopped working too. Sent a request - did not receive any response, is this normal?

Thinkpad_addict
Not applicable
Posts: 18
Registered: ‎02-26-2012
Location: US
Views: 3,054
Message 33 of 39

Re: Expanded battery recall 2015

I did not see this thread at all until today. I got to know about the recall only in 2016. I have a T420 (April 2012), which I am still using it. The battery died in 2012 august itself. I made multiple calls to technichal support and they all said they dont know. I understand it is late but do i still get help to get it replaced?

vegan-fanatic
Not applicable
Posts: 345
Registered: ‎05-27-2017
Location: CA
Views: 2,384
Message 34 of 39

Re: Expanded battery recall 2015

i am getting a connection error, and obviously I am posting here so that suggests Lenovo has taken down the recall check server already

 

so much for checking a given battery for safety reasons

 

 

I own: T400 T500 X220 X230 all running Windows 10 Professional
Administrator
Administrator
Posts: 6,977
Registered: ‎09-03-2014
Location: SK
Views: 2,378
Message 35 of 39

Re: Expanded battery recall 2015

Could you expand please on exactly what you are selecting and perhaps provide a screen shot of the error message you are receiving. I just clicked on the "Determine if your battery is being recalled" link and it worked fine for me; it downloads an exe file so perhaps it's being blocked by a security software you might have installed??

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
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vegan-fanatic
Not applicable
Posts: 345
Registered: ‎05-27-2017
Location: CA
Views: 2,375
Message 36 of 39

Re: Expanded battery recall 2015

lenovo bsttery checker error.png

I own: T400 T500 X220 X230 all running Windows 10 Professional
Administrator
Administrator
Posts: 6,977
Registered: ‎09-03-2014
Location: SK
Views: 2,371
Message 37 of 39

Re: Expanded battery recall 2015

Very strange, I've tried with Firefox, Chrome and IE11 and having no issues whatsoever, I'll ask some others to check it out. Perhaps you could try the manual version? https://lenovobattery2014.orderz.com/

 

Andy

 

English Community Leader
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points 
Did you find a post helpfull? You can thank the member by clicking on the star below their post awarding them Kudos
 

Please don't ask me questions by Personal Message; questions belong in the forums.
 

  Communities:   English    Deutsche    Español    Português    Русскоязычное    Česká    Slovenská    Українська   Język Polski    Moto English

vegan-fanatic
Not applicable
Posts: 345
Registered: ‎05-27-2017
Location: CA
Views: 2,364
Message 38 of 39

Re: Expanded battery recall 2015

need a new website certificate, probably why there is a problem

 

 

I own: T400 T500 X220 X230 all running Windows 10 Professional
PandorasThinkpd
Not applicable
Posts: 3
Registered: ‎11-21-2018
Location: DE
Views: 1,686
Message 39 of 39

Re: Expanded battery recall 2015

Hi!

 

The link to do an manually check out doesn't work anymore.....if you push it you will be redirected to the page were you started from, why?

 

Will there be someone fixing this....so that it will be usable again???

 

Thanks a lot for answer!!

 

Regards,

 

PanDoRa

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