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2 Posts

11-05-2008

Ventura, CA

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FIXED: X300 - Touchpad and Touchpoint stop working at random

2008-11-05, 20:16 PM

Had a user today with an X300 say that his touchpad and touchpoint just 'stopped' working; plugging in a USB mouse allowed him to continue using the laptop, but both onboard devices were dead. We tried the FN + F8 toggle, which normally disables the touchpad; this time it said "UltraNav Driver Not Installed."

 

I reinstalled the UltraNav Driver and Utility, as well as the Hotkeys application. Multiple reboots later, the touchpad and touchpoint were still disabled.

 

The fix, it seems, is to go into the BIOS (F2 at boot I believe?) under Config --> Mouse --> and disable EITHER the Touchpad OR the Touchpoint. When both devices are active, neither will work. When one device is disabled, the other will work.

 

I'm waiting on word from Lenovo about a better fix, but for now this will let you use the laptop without a USB mouse.

  

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11 Posts

12-03-2008

canada

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Re: FIXED: X300 - Touchpad and Touchpoint stop working at random

2012-03-14, 0:42 AM
did you ever solve this problem? I am currently having it with my x220 tablet pc.
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1337 Posts

12-20-2011

Malaysia

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Re: FIXED: X300 - Touchpad and Touchpoint stop working at random

2012-03-14, 23:45 PM

@xyster,

Have you tried doing a factory recovery?


*Non Lenovo employee*

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