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wslh
Blue Screen Again
Posts: 6
Registered: ‎03-20-2012
Location: Argentina
Views: 2,017
Message 1 of 7

Factory recovery disks don't work, how to solve this issue?

I created the factory recovery disks for a x220. The process resulted in four DVD disks but when I boot with the first one it asks for the final disk and no disk is recognized as the final one.

 

Do you know what I am doing wrong?

 

Thanks,

Retired SuperMod
Retired SuperMod
Posts: 9,293
Registered: ‎11-27-2007
Location: SK
Views: 1,988
Message 2 of 7

Re: Factory recovery disks don't work, how to solve this issue?

Are you selecting to restore to factory as opposed to restore to an image?  Choosing the latter will require the last disc after the boot disc, the former will ask for disc two.

 

Depending on the R&R version please check to see if there is an option on the first screen for "advanced", or similar, in the left pane at the bottom, (may require scrolling), and select this first.

Andy  

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wslh
Blue Screen Again
Posts: 6
Registered: ‎03-20-2012
Location: Argentina
Views: 1,966
Message 3 of 7

Re: Factory recovery disks don't work, how to solve this issue?

I can't see those options with the DVD set only and a new hard drive. If I try to follow your workflow with the original hard drive installed it gives me the options and a Windows operating system is recognized but this is not what I want to do:

 

I have a new blank hard drive and want to install the factory operating systems with it. I don't have any option to proceed in this case.

 

Do you know how I can do it?

 

Thanks,

 

msrivast1
Fanfold Paper
Posts: 11
Registered: ‎11-16-2012
Location: USA
Views: 1,848
Message 4 of 7

Re: Factory recovery disks don't work, how to solve this issue?

Hello,


I am having the exact same issue with my T430s! My original hard drive is dying so I got a new one. I boot with the first DVD (the "boot media") and it only goes to the system image option, and doesn't recognize any of the three data DVDs! How can I access R&R to restore to factory settings? wslh, did you ever figure this out?

wslh
Blue Screen Again
Posts: 6
Registered: ‎03-20-2012
Location: Argentina
Views: 1,845
Message 5 of 7

Re: Factory recovery disks don't work, how to solve this issue?

I called Lenovo and they sent me the dvds by mail. that was the only solution.

msrivast1
Fanfold Paper
Posts: 11
Registered: ‎11-16-2012
Location: USA
Views: 1,841
Message 6 of 7

Re: Factory recovery disks don't work, how to solve this issue?

Did they charge you? My warranty has expired...

wslh
Blue Screen Again
Posts: 6
Registered: ‎03-20-2012
Location: Argentina
Views: 1,837
Message 7 of 7

Re: Factory recovery disks don't work, how to solve this issue?

They didn't charge me, probably because I was covered by the warranty but the best thing is to call them.

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