04-28-2011 03:48 AM - edited 04-28-2011 03:59 AM
Same here, I am updating Bios as I type. It has been 30 mins now, the screen is freez, and I am still waiting.
Rebooted, NOTHING, just black screen, can't even see the Bios setting screen.
What should I do NEXT?
Not a happy customer.
04-28-2011 04:39 PM
Not clear from the postings which bios update method was used. Windows or boot from a CD? From past experience, I will never update a bios on any computer from Windows. Been there, done that and it is not reliable.
04-28-2011 08:30 PM
Engineering have flashed more than 4 machines however they were unable to reproduce the failure. Please try the following before you flash the BIOS.
05-01-2011 06:39 AM - edited 05-01-2011 06:42 AM
Exactly the same thing happened to me!!! The last step of the bios 1.12 upgrade froze. What number to call from the US? I followed the upgrade direction to the letter as posted by jamez above.
05-01-2011 06:45 AM - edited 05-01-2011 08:19 AM
Did you call Lenovo? What is the us number for Lenovo service?
Is there anyway to recover the bios by the end user? I am trying to avoid sending in the X120e which is less than 3 week old for repair. There is nothing wrong with my X120e except for the last bios upgrade. I only upgrade the bios in the hope that it would help with an incompatibility problem with the Rosewill USB DVD burner using Teac drive.
05-01-2011 08:45 AM
I just updated to 1.12 BIOS with the Windows utility. Went smoothly.
05-02-2011 11:10 PM
05-03-2011 02:07 PM - edited 05-03-2011 02:18 PM
I am in the US and we have a X120E bios version 1.12 available. The original BIOS on my X120e was 1.11. I believe the file name is 8fuj05uc.exe. The 1.11 bios file is 8fuj04uc.exe.
I flashed inside Windows 7 64 bit. It should not make any difference but it did. Frankly I have done MB and laptops upgrades for years and have always been very careful and successful. This is the first time for me in the last 15 years. I have about a couple of systems every year.
It is possible that I made a mistake, whatever that was. But the upgrade went very smoothly and only stop at the last step and then it just froze. I downloaded and made a CD bios with the ISO file from Lenovo but the computer would not boot.
My happy story is the Lenovo support has been very understanding and helpful. They gave me 2 options. 1. Money back since the laptop is less than 2 weeks old. 2. Or send it in for repair. I chose #2. So it will be fixed somehow. I just wish it did not happen and that I would be able to fix it myself.