Faint Ghosting on X220 IPS screen

[Agotthelf]

Hi folks,

I second Amphibulus experience.

Type see in my signature.

Best regards

Andreas

[JameZ]

@All,

Appreciate for those with X220 IPS send me drop me a private message of your Model Type and S/N. Please also state if you have this problem or don't have this problem. I am currently compiling all this to be sent to engineering.


//JameZ

[eschoon]

model: 4294CTO

Date: 11/05

Has both image persistence and led backlight bleed.

[underst0rm]

PM sent.

Model: 4291NB6

Date: 11/06

Has strong ghosting, did not notice too much light bleed.

[turnstyle]

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JameZ wrote:

@All,

Appreciate for those with X220 IPS send me drop me a private message of your Model Type and S/N. Please also state if you have this problem or don't have this problem. I am currently compiling all this to be sent to engineering.


//JameZ

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I'm a bit confused -- I thought the position was that this ghosting was a 'normal' behavior, is that now not the case?

[Amscram]

@James

I really hope that the reason you are posting here is because Lenovo is finally acknowledging the serious problem some of us are having with the quality of their IPS screens.

I agree that casual laptop users tend to be less picky about minute details than professional users are. Maybe someone who watches videos and posts on Facebook, etc. would not notice the screen's image persistence and light bleeding as much. However, the Thinkpad x220 IS targeted to professional users.

For the photography and illustration I do daily, I need to analyze and work on the almost pixel by pixel level. So having such prominent amount of image persistence is completely horrible and less productive for me. I see the "ghosted" lines and shapes constantly, and really just want Lenovo to acknowledge that their premium screens are not living up to the standards of some of their professional users. I would like Lenovo to honor my warranty and place a "non-ghosting" screen replacement on my x220t's.

If the new Outdoor display is IPS and does not exhibit the same degree of "ghosting" and light bleeding, I would be very willing to have that as a replacement to my multi-touch displays. I DO NOT use the multi-touch capability anyhow. (I have it permanently turned off.)

So far the Lenovo representatives I have contacted via the phone refuse to help me, despite me having a 3 year warranty on my two x220t's. I don't understand Lenovo's apparent hesitance and lack of concern.

[Amscram]

I already emailed my laptop's model type and serial number to you several weeks ago (per your request).

If it's any help though, the light bleeding was bad when I first got the laptops. It became less over time, and now, over the past two weeks has become bad again.

The image persistence is the same as when I first bough both of my x220t's. While working in Photoshop, when I switch back and forth to full screen mode, I can very clearly see lines, shapes, and colors over top my photos. This same "ghosting" appears while web browsing, or even writing this forum post right now. However, I use Photoshop, Maya, PIllusion, and ACDSee Pro the most. So I have noticed it more while working.

[kilou]

Come on, it took months to lenovo to issue a statement about this issue without understanding user complaints ie ghosting after 10-15 min. Now james asks for serial nr... That's just to cool down that thread. I'm asking it one more time: write to reviewers about these issues! Lenovo is not going to move a nail if you post here. These issues are not a matter of bios update. They used faulty panels period.

[RichardW]

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kilou wrote:

Now james asks for serial nr... That's just to cool down that thread.

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I also have some skepticism, but I think what triggered it was Amphibulus' post in this thread where he said he ran his screen for 24 hours with no ghosting.

[magnetpopper]

I received my X220 about three hours ago. Ordered it on July 29th. There is a ghosting issue and slight light bleeding on the bottom in five areas.