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Thing
Blue Screen Again
Posts: 4
Registered: ‎02-04-2009
Location: Cincinnati, Ohio, USA
Views: 349
Message 1 of 3

Fingerprint Reader not working when waking from sleep. W10 X1 Carbon 2015

When running on AC, close lid, open lid, and fingerprint reader does not work. Only functions after reboot.

T61p type: 6460-67U
jonka
What's DOS?
Posts: 2
Registered: ‎06-27-2016
Location: US
Views: 270
Message 2 of 3

Re: Fingerprint Reader not working when waking from sleep. W10 X1 Carbon

Same problem. Works after waking up from sleep maybe 4-5 times, then the reader LED doesn't light up and the fingerprint sensor doesn't allow you to log on. Device Manager shows that it's working, but Windows Hello doesn't seem to be able to turn it on.

 

Rebooting fixes this problem-- but after a few more sleep cycles, he fingerprint reader doesn't work anymore.

jonka
What's DOS?
Posts: 2
Registered: ‎06-27-2016
Location: US
Views: 267
Message 3 of 3

Re: Fingerprint Reader not working when waking from sleep. W10 X1 Carbon

It's a 3rd gen model 20BS.
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