02-20-2017 02:45 AM
Im having a problem with my fingerprint reader on my X! Yoga. Is running a synaptics WBDI device, and i've tried the solution with no luck in the post here: https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P50-Win-10-Pro-Fingerprint-stopped-worki...
In devce manager the log says: This device cannot start. (Code 10)
In my Event log it says:
The Windows Biometric Service failed to start its secure component.
The operation failed with error: 0x80070032.
03-08-2018 06:34 PM
I have the same problem... cannot allow to reinstall the system right now due to the work that I do, as it seems that it may be a software issue, so suffering...
03-08-2018 07:10 PM
One thing to try: in Device Manager open the FPR's properties and uninstall the device (not the driver). Then in DM's action menu scan for new hardware.
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