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janilaat
Blue Screen Again
Posts: 1
Registered: ‎01-04-2017
Location: FI
Views: 339
Message 1 of 1

Fingerprint sensor problem - X1 Yoga

I have two week old X1 Yoga (20FQ) and the fingerprint sensor seems to work very unstable. It worked fine for a while and and suddenly in Windows 10 login it didn't work at all. It seems to read multiple times as when I put my finger close to sensor it immediately gives "Too many failed attempts" message and asks to login with PIN-code.

 

I removed the device and re-installed the latest drivers from Lenovo support page and it worked again for two days. And now again I cannot login using fingerprint sensor.

 

As the issue was resolved for couple of days with reinstalling the device, it might not be a HW-issue. Is there any good diagnostic tools available or is there a place to change the sensitivity of the sensor?

 

Many thanks in advance for all the help!

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