05-22-2019 05:03 AM
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An Administrator (also known as Supervisor password) password protects the system information stored in the BIOS. The user must enter the Administrator password in order to get access to the BIOS Setup Utility so as to change the system configuration. If the Administrator password is forgotten there is no way to reset it. To regain access, the system will need to be serviced to have the system board replaced. Proof of purchase is required, and this repair is not covered under the warranty. You can reach out to our local phone support to check for repair options. You can get the contact details by entering the serial number here https://pcsupport.lenovo.com/us/en/supportphonelist and selecting your country. Alternatively, you can contact the nearest service provider from this list https://support.lenovo.com/us/en/solutions/ht118678 (please filter by city/state/address).
Hope this answers your query.
Reference article: https://support.lenovo.com/us/en/solutions/ht103650