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Frances4
What's DOS?
Posts: 1
Registered: ‎08-20-2018
Location: US
Views: 90
Message 1 of 2

Forgotten Password?

I have an old Lenovo Thinkpad X131E that I love and have been using since high school, but it requires me to change my password every few weeks, and I sadly forgot my most recent password Smiley Sad. I can't log in at all, and I'm so sad to be locked out forever. Is there anything I can do to reset my password? I don't have a password reset drive/disk, either. Thank you so much for your help!

Community SeniorMod
Community SeniorMod
Posts: 1,981
Registered: ‎05-01-2010
Location: US
Views: 74
Message 2 of 2

Re: Forgotten Password?

Hello Frances4,

Welcome to Lenovo Community.

I cannot help you more than to suggest that you reinstall Windows. You will need your Product Key if you are using Windows 7.

Please see:
https://support.microsoft.com/en-us/help/15088/windows-create-installation-media

 

Regards,

Bugbatter

 












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