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Posts: 52
Registered: ‎07-21-2011
Location: United Kingdom
Message 1 of 2 (668 Views)

Good customer service for motherboard replacement

I had an issue with an x220 having stop errors, restarting, and then not turning on at all.

 

I called up, and an onsite tech was with me next available business day. He fitted a replacement motherboard in under 15 minutes, and now the laptop is working. This is the UK.

 

Just some a positive side to the whole thing!

Posts: 21,009
Topics: 128
Kudos: 1,271
Solutions: 1,356
Registered: ‎12-19-2008
Location: Australia, Melbourne
Message 2 of 2 (652 Views)

Re: Good customer service for motherboard replacement

thanks for reporting on the positive experience.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
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