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Retired Guru
Posts: 329
Registered: ‎02-19-2008
Location: FI
Views: 2,229
Message 1 of 5

Graphics issue wih ThinkPad X220 and Lotus Notes 8.5

Hi,

 

I want to report issue with Lenovo X220 and Lotus Notes 8.5.x.

Problem is that Lotus Notes has missing some of its buttons.

Example if you try to forward message send button is not visible untill you refresh screen by pressing F5

I think problem is with Intel display drivers.

 

If you uninstall driver and use "standarg vga" all is working ok.

I have tested all Intel drivers that you can download on Lenovos site but everyone have same issue.

 

Also tested this with multiple computers and all have this same issue.

 

Any ideas?

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 2,220
Message 2 of 5

Re: Graphics issue wih ThinkPad X220 and Lotus Notes 8.5

have you tried the standard intel video driver from intel's own website?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Retired Guru
Posts: 329
Registered: ‎02-19-2008
Location: FI
Views: 2,166
Message 3 of 5

Re: Graphics issue wih ThinkPad X220 and Lotus Notes 8.5

Yes i have but that driver wont install.

 

Its says. Driver being installed is not verified for this computer.

Please download driver from OEM site.

 

 

 

Driver from Intel site http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/20037/a08/Win7...

jpsorvisto
Paper Tape
Posts: 1
Registered: ‎08-15-2011
Location: Finland
Views: 1,961
Message 4 of 5

Re: Graphics issue wih ThinkPad X220 and Lotus Notes 8.5

Hello, I have just same problem with my new X220 and Lotus Notes 8.5.2 Also I have a problem with Firefox 5.0.1, when I open Firefox I get a popup "TypeError: Components.classes[TvtPwmComponent_CID] is undefined". I tried to install display driver again from link that was in outosuser's response. But id didn't help.

Any other ideas? Levono service said that the problem is in software and they declined to anything. In other hand I'm quite satisfied to my laptop.

 

Retired Guru
Posts: 329
Registered: ‎02-19-2008
Location: FI
Views: 1,870
Message 5 of 5

Re: Graphics issue wih ThinkPad X220 and Lotus Notes 8.5

I have contacted IBM about this issue with Lotus Notes 8.5.2 They say that fix for this will be released in patch 8.5.3 so now we just have to wait.

 

This is not just Lenovo laptops but every computer that has Lotus notes 8.5.2 upgraded from old version.

If you make clean install without old settings this problem will not come.

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