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30 Posts

06-22-2011

Singapore

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[HELP!] Having a huge load of problems with new X120e.

2011-12-10, 5:35 AM

Hi guys. I don't even know where to start, but I'll try to list out all the problems I'm facing now.

 

I just got my new X120e and did a succesful fresh install for windows 7. Here's where the nightmare started.

 

1. I installed System Update to get my driver automatically installed, but the message "The system update server is currently unavailable."

 

2. So i updated my BIOS to 1.16. The usual utility didn't work, but i was able to update it using the iso image.

 

3. Thinkvantage Toolbox kept showing "This version of Lenovo ThinkVantage Toolbox is not licensed to run on this system" and refuses to start.

 

4. I downloaded the bluetooth driver from lenovo and tried to install, but it kept saying that no bluetooth is found.

 

5. Thinking that maybe it is deactivated, I tried to use the Fn+F5 key to activate it. To do that, I installed the Hotkey integration package from Lenovo. But........ nothing happens! the hotkeys simply do not work!

 

Nothing seems to be working! My X220 had such a smooth fresh install, this X120e was really a huge negative contrast. Is anyone suffering from any problems like that?

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30 Posts

06-22-2011

Singapore

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213 Page Views

  • Posts: 30
  • Registered: ‎06-22-2011
  • Location: Singapore
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  • Message 2 of 6

Re: [HELP!] Having a huge load of problems with new X120e.

2011-12-10, 5:50 AM

just to add, I don't think it is a hardware problem as when i plug back the old factory hard disk, everything works.

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9644 Posts

12-27-2009

Canada

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Re: [HELP!] Having a huge load of problems with new X120e.

2011-12-10, 18:39 PM
I'd retry the fresh install.

Download the Realtek drivers in advance; I recall Windows not having drivers for it OOB for the X100e.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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30 Posts

06-22-2011

Singapore

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  • Posts: 30
  • Registered: ‎06-22-2011
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  • Message 4 of 6

Re: [HELP!] Having a huge load of problems with new X120e.

2011-12-10, 20:07 PM

Hi. Thought i should update myself.

 

In the end, i gave up. I just used the factory default and uninstalled those unwanted programs. I've reinstalled windows 3 times on it. Tried the latest bios and the old ones. Tried using lenovo drivers, using realtek original drivers, tried using older drivers, tried windows 7 installation on a dvd, tried on a usb. tried installing drivers in different order, tried installing lenovo utilities in different order. Tried the original hard drive, tried a different hard drive, tried an ssd drive.

 

Nothing worked. Every single problem i stated plus more just refused to go away. So after spending 9 hours in all, i just surrendered.

 

I am clueless as to why a freshinstall seems to make the laptop unrecoginzable to almost every lenovo utility. Hotkeys, system update, toolbox, bluetooth, etc. compared to my x220, this was totally different.

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315 Posts

02-21-2008

Singapore

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Re: [HELP!] Having a huge load of problems with new X120e.

2011-12-11, 5:28 AM

sounds like similar problem with the new T420s i7 I just received 2 days ago. The system update doesn't notice most devices and needed drivers on my system (for example power manager etc). Installing hotkeys gives no Fn keys reaction, bluetooth didn't show up etc.

 

How I solved it and maybe you can try is

 

1) Uninstall ALL the lenovo drivers that you think are malfunctioning

 

2) Download cc cleaner from filehippo.com and runs it, clean out the registry to fix all the junk and mess there.


3) Launch internet explorer and go to lenovo support page, install the auto-detec and if it detects the model, will show the lists of 'download drivers and software' for your X120e. Manually Download and install

  • a) Access Connections,
  • b) power manager,
  • c) power manager drivers,
  • d) hotkeys
  • e) Intel system drivers.

 

Once you done above and can use the Fn keys, then the 'mess' configuration should have been cleared up. Then launch system update and if it works, install the rest of your lenovo drivers such as Bluetooth, toolbox etc.

 

Hope that helps.

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30 Posts

06-22-2011

Singapore

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  • Posts: 30
  • Registered: ‎06-22-2011
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  • Message 6 of 6

Re: [HELP!] Having a huge load of problems with new X120e.

2011-12-11, 18:21 PM

sadly, there isn't any lenovo drivers to even start with since i did a fresh install.i did download all the drivers manually from the support page, but nothing worked. i understand the problem you encountered as i encountered it previously on another lenovo (not mine), but what i'm seeing now is definitely different. the laptop just doesn't seem to identify itself to the programs. checking the sysinfomation, all the numbers are properly written into the bios, so i really can't think of anymore problems.

 

first time having such problems on a thinkpad though.

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