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scothouse
Blue Screen Again
Posts: 2
Registered: ‎02-18-2016
Location: US
Views: 12,379
Message 1 of 12

HID-compliant touch screen device missing

The two HID compliant touchscreen devices were not working on my Thinkpad X1 Yoga - investigation showed that they were not connected to the hardware.

 

So, I uninstalled both devices - thinking that Windows would fix this at the next update. No dice.

 

1) How do I reinstall the HID compliant touchscreen devices?

2) How then do I enable them so they are connected to the hardware?

 

Thanks!

 

-Scot

ngochacan2001sg
Paper Tape
Posts: 3
Registered: ‎03-17-2017
Location: VN
Views: 12,255
Message 2 of 12

Re: HID-compliant touch screen device missing

Hi friends

Step 1. The first, you need to check if your Touchscreen has been disabled or the drivers need to be installed

Step 2. In Device Manager, check the Compliant Touch screen settings

Step 3. Type in Device Manager in the search box, press enter

Step 4. when it appears as an option then click Device Manager. You might be asked for an admin password or to confirm your choice.

Step 5. Now Device manager window will appear.

Step 6. Scroll down to HID and expand tree by clicking on arrow head to the left of HID.

 

Xs6uMTDHgyfqKwvU.jpg


If there is a red cross next to the entry, right click on it and select the enable option.




scothouse
Blue Screen Again
Posts: 2
Registered: ‎02-18-2016
Location: US
Views: 12,247
Message 3 of 12

Re: HID-compliant touch screen device missing

Thanks - but that doesn't address my problem.

 

The HID-compliant Touchscreen devices themselves are missing (because I uninstalled them.

 

Where will I find these devices and how do I re-install them?

 

Thanks again.

BMSoftware
Paper Tape
Posts: 5
Registered: ‎03-27-2017
Location: GB
Views: 11,465
Message 4 of 12

Re: HID-compliant touch screen device missing

Did you get a solution/reply to this as am having the same issue after a Win 10 update and now no touchscreen drivers

tzafrir
What's DOS?
Posts: 1
Registered: ‎05-23-2017
Location: IL
Views: 11,289
Message 5 of 12

Re:HID-compliant touch screen device missing

HI,

anyone got an answer for this? where can we find the HID-compliant touch screen driver and how can we re-install it?

Awanis
Blue Screen Again
Posts: 2
Registered: ‎07-30-2017
Location: MY
Views: 9,757
Message 6 of 12

Re: Re:HID-compliant touch screen device missing

have you found out the solution? my HID-compliant touch screen device is also missing (when i say missing, i mean missing. its not in the device manager, not even hidden).. its more that 3years i think my touchscreen didnt work. i search all over the place but find no solution. i also search for drivers but didnt find one. i dont know what else to do to make it works again. 

RicardoTAmaral
Ctrl-Alt-Del
Posts: 7
Registered: ‎08-07-2017
Location: PT
Views: 9,055
Message 7 of 12

Re: Re:HID-compliant touch screen device missing

any solution?

DudeDumb21
Paper Tape
Posts: 1
Registered: ‎10-28-2017
Location: IT
Views: 7,489
Message 8 of 12

Re: HID-compliant touch screen device missing

I've got the same problem!!!! In addition, the mic and camera are no longer work. My laptop is an x1 carbon 1st gen. 3448 .

 

HOW IT'S POSSIBLE? 

 

 

 

 

Omnipotentia
What's DOS?
Posts: 1
Registered: ‎11-10-2017
Location: GB
Views: 7,190
Message 9 of 12

Re: HID-compliant touch screen device missing

Also having this issue with an X1-Carbon 3448 running on Windows 10. 

RicardoTAmaral
Ctrl-Alt-Del
Posts: 7
Registered: ‎08-07-2017
Location: PT
Views: 7,182
Message 10 of 12

Re: HID-compliant touch screen device missing

It was a hardware problem on the motherboard

 

thy gave me the refund

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