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4 Posts

04-21-2011

United States of America

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Help! Broken x120e screen

2011-04-21, 5:23 AM

One beautiful day.. I started my laptop and found out that the screen was messed up. I sent to lenovo and they said the screen is broken and I need to pay $700 if  I want it fixed ( heck, I bought the thing for $300). So I am thinking,

 

option 1: Do you guys know where I can buy another screen and then fix it myself ( ebay has one for like $220 which is pretty expensive)

option 2: Sell it on ebay, which I am doing now.. hopefully people are gonna buy it (Lenovo ThinkPad X120e Ultra portable PC)

 

What else do you think I can do with this thing. I just bought it for less than a month so I'm kinda pissed right now. Also, if it gets fixed, is there like a plastic case protection or something for the laptop cuz this is pretty weak. 

 

Thats all for my rant. Tell me what I should do. Thanks!

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80 Posts

03-14-2011

USA

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Re: Help! Broken x120e screen

2011-04-21, 12:08 PM

Did you use a credit card when you purchased it? If so, it may cover accidents for 90 days; for example, American Express and Citibank offer this on most of their cards.

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9644 Posts

12-27-2009

Canada

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Re: Help! Broken x120e screen

2011-04-21, 15:44 PM
What kind of messed up is it?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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4 Posts

04-21-2011

United States of America

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Re: Help! Broken x120e screen

2011-04-21, 18:50 PM
The lower half of the screen is distorted and looks like it was broken inside, Lenovo said that the LCD was broken.

I bought it with paypal so I dont think it covers that =(
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88 Posts

03-11-2011

USA

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  • Message 5 of 15

Re: Help! Broken x120e screen

2011-04-21, 20:56 PM
Well, just how do you store it? Is it packed in with a bunch of heavy books in a bag you throw around? Could someone have tripped and fell on the bag when it was on the ground? That sort of stuff isn't exactly covered by most warranties, so unless you feel industrious enough to do it yourself and buy the thing off of Ebay (it's actually cheaper that way than getting the part from Lenovo), sell it off for parts and recoup what you can while you can.
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4 Posts

04-21-2011

United States of America

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Re: Help! Broken x120e screen

2011-04-24, 18:41 PM

Thanks for your help guys. I think its gonna be sold on ebay for parts. Its being bid up to more than $200 so I'm pretty satisfied.

 

I think it was broken because I put it in my backpack with tons of books ( I had the cover on it but I guess it didn't do the job very well)

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9644 Posts

12-27-2009

Canada

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  • Message 7 of 15

Re: Help! Broken x120e screen

2011-04-24, 21:19 PM
I tend to cram my X100e in my backpack with a bunch of books and binders too. No sleeve either. Might want to reconsider now O_O.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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8 Posts

05-23-2011

San Francisco

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Help! Broken x120e screen---I too share this pain!

2011-08-23, 6:00 AM

I have yet to call Lenovo support to explore my options, but I was at Office Depot and they said this repair would cost around $600. At that rate, I would just buy another computer. However, I was looking online and found a website selling parts--a new screen for around $70. So is it possible to just buy a new screen, and perhaps take it to a computer shop for installation? Any advice or suggestions would really help.

 

Much Obliged,

Cracked Screen x120e 

 

http://www.flickr.com/photos/66679838@N02/6071867441/

http://www.flickr.com/photos/66679838@N02/6071867465/

 

 

Full Screen Shot

Closer Look

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8 Posts

05-23-2011

San Francisco

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  • Message 9 of 15

Re: Help! Broken x120e screen---I too share this pain!

2011-08-23, 6:04 AM
I should also add, I was just picking it up with my left hand grasping the screen (you can see the thumb shape) and right hand holding onto the side of the keyboard. I heard a crack and now the bottom half flickers and reflects the upper screen. My notebook is less than a year old; I got it early March. :(
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88 Posts

03-11-2011

USA

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  • Message 10 of 15

Re: Help! Broken x120e screen---I too share this pain!

2011-08-23, 19:12 PM

@kwangsy

 

Yikes!  I tend to just grasp the edges or the battery, but I've never exerted any force anywhere outside of the edge of the screen.

 

It's only as hard as disassembling a laptop, if you're feeling industrious enough.  Lucky for us, Lenovo has a PDF detailing all the details as to how to take anything and everything apart (http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/63y0640_03.pdf), so just take a look to see if you feel comfortable enough doing all those steps...

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