Installation LAN Driver on X1 Carbon without OS

[Rotbaer]

Hello, I've ought a Lenovo Thinkpad X1 Carbon 5th Gen - Kabylake (Type 20HQS03P00) without OS. I installed the OS (Win 10) successfully, including the chipset driver. But I cannot get any network-connection (and because of this no internet), because the installation of the LAN (not the WLAN!) driver failed. I downloaded the network driver (n1mrw04w.exe) from the Lenovo Homepage ("https://pcsupport.lenovo.com/de/de/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-...") to a different PC. I ported it to the target PC with an USB stick and started the installation - it run, but failed at the end with the nothing saying error message "Driver could not be installed". In the system control the network adapter is not recognized (list is empty), in the device manager I found a lot of "!", including the networkm adapter. Did I do anything wrong? Where can I get a correct and installable driver? Is there anything I can do additionally in order to get a running network connection? Thanks a lot for your support, Rotbaer

[x220forme]

Hello and welcome to the Community

What win10 reduction/update did you install? Usually official win10 image has built-in drivers for Intel LAN adapters.

Firstly, let's recognize the devices with errors.
Double click on every entry with error or unknown device in Device Manager, tap Details tab, Option menu, Hardware ID item (the 3rd from the top). Copy the values from the field below and past here.

[PeterTWJ]

Hi Rotbaer,

1. Connect your X1 Carbon LAN Adapter

2. Connect your Wi-Fi

3. Download and install Lenovo System Update

4. Go to Start > All Programs > Lenovo > System Update >  System Update
Install all the updates.

Peter

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[Rotbaer]

Thanks for your answer. The Win 10 version is a Professional 64Bit, the very first edition (I think, the updates can be made later, IF I once have a network/internet connection...). Normally the LAN-drivers shall be inside the Win10, but an additional, manually installation of any Intel network driver failed with the hint "... not recommended to install, because not HW not compatible...".

Here is the list of the device IDs:

1. Network-Controller:
----------------------
PCI\VEN_8086&DEV_24FD&SUBSYS_11308086&REV_88
PCI\VEN_8086&DEV_24FD&SUBSYS_11308086
PCI\VEN_8086&DEV_24FD&CC_028000
PCI\VEN_8086&DEV_24FD&CC_0280

2. PCI-Device:
--------------
PCI\VEN_10EC&DEV_525A&SUBSYS_224F17AA&REV_01
PCI\VEN_10EC&DEV_525A&SUBSYS_224F17AA
PCI\VEN_10EC&DEV_525A&CC_FF0000
PCI\VEN_10EC&DEV_525A&CC_FF00

3. PCI-Communication Device:
----------------------------
PCI\VEN_8086&DEV_9D3A&SUBSYS_224F17AA&REV_21
PCI\VEN_8086&DEV_9D3A&SUBSYS_224F17AA
PCI\VEN_8086&DEV_9D3A&CC_078000
PCI\VEN_8086&DEV_9D3A&CC_0780

4. Unknown Device:
------------------
USB\VID_138A&PID_0097&REV_0164
USB\VID_138A&PID_0097

5. Unknown Device:
------------------
USB\VID_8087&PID_0A2B&REV_0010
USB\VID_8087&PID_0A2B

6. Unknown Device:
------------------
ACPI\VEN_LEN&DEV_0268
ACPI\LEN0268
*LEN0268

7. Unknown Device:
------------------
PCI\VEN_8086&DEV_15D8&SUBSYS_224F17AA&REV_21
PCI\VEN_8086&DEV_15D8&SUBSYS_224F17AA
PCI\VEN_8086&DEV_15D8&CC_020000
PCI\VEN_8086&DEV_15D8&CC_0200

Thanks a lot in advance for any help, best regards, Rotbaer

[Rotbaer]

Sorry, this CANNOT work, because not even the network adapter is recognized, so, no internet possible...

[x220forme · Accepted solution]

1. Intel 8265 (wifi)
2. Realtek card reader
3. Intel ME Engine Interface
4. Synaptics touchpad
5. Intel Bluetooth
6. Lenovo Power Management Driver
7. Intel LAN adapter

I'm sure you'll get another errors during installation the recent drivers on initial win10 system. So, download media creation tool from ms site and apply the recent win10 1703 update, use an option for installation on different PC/laptop. Then follow the Peter's advice above.
https://www.microsoft.com/en-us/software-download/windows10

[Rotbaer]

Hi, thanks a lot for your hint: at the end, I could install and run the Win 10 version, that I downloaded with your link. With this version, the LAN HW (and all the other HW, too!) was recognized and installed successfully, so that no "!" is listed in the device manager any more. All following installations were done without any problems, including updates via internet.

So, thanks a lot for the help - hopefully I don't need further support, best regards, Rotbaer

[x220forme]

Glad to help.

Any way, I'd check out updates using Lenovo System Update. In many cases OS image doesn't include laptop manufacturer drivers, applications or updates, so some features and even laptop components might be inaccessible or work unproperly. At least, under win10, Lenovo System Interface Fondation (the package of system drivers and plugins) and Lenovo Settings application are very important.