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10-05-2020

CA

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Integrated Camera Stopped Working

2020-10-05, 15:03 PM

Hi,

 

Recently I have had an issue with my webcam on my X1 Carbon. The video that it was outputting had distorted lines and colours all the time. I figured I just needed to update Windows and it would likely fix the issue. After installing updates it actually broke the camera. It is no longer recognized by the system and won't show up in device manager. I'm not sure what else to try besides maybe a BIOS update? If you have any suggestions please let me know, thanks.

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1 Posts

10-07-2020

US

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Re:Integrated Camera Stopped Working

2020-10-07, 14:59 PM

Similar thing happened to me.  Camera stopped working, so I uninstalled driver.  Cannot get it to show back up in device manager now after re-install & camera never lights up.  =(

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5243 Posts

04-25-2008

US

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Re:Integrated Camera Stopped Working

2020-10-07, 15:02 PM
One of the first things to try when input/output devices are misbehaving is the Emergency Reset (small button in pinhole on bottom - see the User Manual).
USB-C: Just cos it fits don't mean it works.
I don't work for Lenovo. I'm a crazy volunteer!
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1 Posts

10-16-2020

CH

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Re:Integrated Camera Stopped Working

2020-10-16, 7:49 AM

Same problem here.

Did someone found a fix ?

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