08-01-2017 07:48 PM
i have a problem to install the Hotkey Features Integration utility on my ThinkPad X120e notebook. I installing there Windows XP i.e. the drivers for Windows XP 32-bit. Everything seems fine except the Hotkey Features Integration utility which won't install. It says something in the sence that the programme is not compatible with the system, Windows XP. But this is nonsence because i downloaded the driver from the Lenovo website exactly for Windows XP 32-bit from Windows XP 32-bit section from here: http://pcsupport.lenovo.com/cz/cs/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x...
Hotkey Features Integration for Windows 8 (32-bit, 64-bit), 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP and 2000 - ThinkPad (version 3.89.0100, 2015/06/01)
The file name is: 8jvu43ww.exe
It seems to me that Lenovo placed on this link wrong (incompatible) version of the programme.
Can you help me to fix this, please?
08-02-2017 01:06 AM
What is the exact error message you receive when you try to install https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/8jvu43ww.exe on the ThinkPad X120e running Microsoft Windows XP (x86)?
08-02-2017 04:32 PM - edited 08-02-2017 04:47 PM
Hello Mr. Goretsky,
thank you again for trying ti help me! Yes, i tried many versions of Hotkey Features Integration programme, even those from my original installation package for X61 resp. the older version which is working fine on X61 (X61 has a trouble with this original driver too but the older version 3.81.0100 resolved the issue).
The version from your link is exactly same package i have been trying to install to.
So until now i tried these versions:
- 8jvu23ww (3.81.0100)
- 8jvu42ww (3.89.0000)
- 8jvu43ww (3.89.0100)
None of them is functional. This is little mystery to me.. Because I use exactly same (of course original) installation of Windows XP Pro 32-bit, updated to SP3. And on X61 everything works.
So what could be the cause of this strange behaviour? A language of my Czech OS? Hardly, because on my X61 it works. I guess it must be something related with X120e.
OR is there some interaction with some another driver which must be installed first?? The truth is that i did not installed all the drivers yet, i go one by one and it takes time to me (i do not have lot of time at these days).
On one alternative driver webpage www.notebook-driver.com i found 'Hotkey Features patch' (00vu01ww.exe) - http://www.notebook-driver.com/thinkpad-driver-id-6239. But the patch might be applied after installation process. But how to install the Hotkey Features utility..?
Any help will be appreciated.
p.s.: in the attachment you can see the error picture.
08-04-2017 02:19 AM
I do not think this is an issue with the language, but rather an issue with running Microsoft Windows XP. I would suggest trying even older versions of the Hotkey Features Integration program, and see if those work any better. Here are some older versions to try:
If none of those work, I can try and locate even older versions, but let's see what happens with these five.