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04-06-2017

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Latest video driver broke my X1 Carbon (Windows 10 / 20FB)

2017-04-06, 20:49 PM

So I used Lenovo's system updated to update drivers and there was a video driver update waiting.  I installed it and my screen went blank and never returned.  Why doesn't Lenovo list previous versions of drivers as well!?

 

I can boot the laptop into safe mode, but can't seem to figure out how to revert this driver to enable windows to work again.

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3627 Posts

12-11-2015

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Re: Latest video driver broke my X1 Carbon (Windows 10 / 20FB)

2017-04-06, 22:22 PM

In Windows you can use Device Manager to roll back the driver to the previously installed version, or if needed, uninstall the current driver completely, which will force Windows to use its default driver and allow you to boot back into normal mode.   If you do uninstall the driver, be sure the check the box to "Delete driver software for this device" to ensure that the old driver is deleted completely before reinstalling the driver again.

 

How to roll back the Video driver

  • Right Click on Start and select Device Manager
  • In the Device Manager window, Left click on Display Adapters to expand, right click on your video card and then select Properties
  • From the Properties window, select the Drivers tab.
  • From the Drivers tab, select Roll Back driver and follow the prompts

Good Luck,

 

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